Clinical System Lead

You will work closely with experienced team members to support clinical systems that enable the successful delivery of clinical trials. Key responsibilities include:

• Assisting with the configuration, testing, implementation, and maintenance of clinical trial systems, including Electronic Data Capture (EDC) and Clinical Trial Management Systems (CTMS).
• Supporting stakeholders and end users with system-related queries, troubleshooting issues, and escalating complex problems where appropriate.
• Collaborating with cross-functional teams to understand study requirements and support system setup activities.
• Assisting with system upgrades, enhancements, user acceptance testing, and documentation activities.
• Supporting the development and maintenance of system processes, standards, and best practices.
• Monitoring system performance and helping ensure clinical data is managed efficiently and accurately.
• Participating in training and development opportunities to build technical and clinical systems expertise.

• Bachelor’s degree in Life Sciences, Computer Science, Information Technology, Health Informatics, or a related discipline.
• Strong interest in clinical research, technology, healthcare systems, or pharmaceutical development.
• Excellent attention to detail and a proactive approach to problem solving.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Effective communication skills and the ability to work collaboratively within a team environment.
• Proficiency with Microsoft Office applications, particularly Excel.
• A willingness to learn new technologies and develop expertise in clinical trial systems.

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.