Digital Workplace CTO

Role purpose: The Digital Workplace Large Deal CTO is a senior technical leader responsible for shaping, architecting, and winning large-scale Digital Workplace Managed Services and Professional Services deals. Working as part of the Digital Workplace Global Large Deal Team, this role partners closely with Deal Makers, Product Management Team, Presales Teams, Legal Teams, Commercial Teams, and Delivery Organisations to design compelling, differentiated, and executable solutions for complex enterprise opportunities. The Large Deal CTO provides the technical vision, architectural governance, solution assurance, and executive client engagement required to drive high-value deals from early qualification through negotiation and contract signature., * Deal Leadership & Strategy

• Act as the technical owner for major Digital Workplace pursuits, typically £20M+ Total Contract Value (TCV) or equivalent.
• Translate customer business objectives into a strategic technical vision and roadmap.
• Partner with Deal Makers to shape win themes, solution positioning, and deal strategy.
• Client Engagement & Executive Advisory
• Engage directly at C-level to articulate the Digital Workplace vision, solution strategy, and value proposition.
• Lead and facilitate Digital Workplace Strategy Workshops, helping clients shape their future-state workplace architecture and transformation roadmap.
• Provide C-level advisory, offering thought leadership on workplace modernisation, AI-driven support models, employee experience, and operational efficiency.
• Serve as the senior technical face of the pursuit, guiding executive stakeholders through solution design, trade-offs, and innovation opportunities
• Solution Architecture & Design
• Lead end-to-end architecture for Digital Workplace solutions, including End User Computing (EUC), Digital Employee Experience (DEX), service desk, collaboration ecosystems, automation/AI, and cloud-based virtual desktops.
• Ensure proposed solutions are aligned with SCC services portfolio, robust, scalable, financially viable, and reflect the latest industry innovations.
• Align proposed solutions with global standards whilst ensuring they are realistic for delivery.
• Governance & Assurance
• Provide architectural governance throughout the deal lifecycle, solution reviews, risk assessments, cost modelling, and delivery assurance.
• Ensure alignment with security, compliance, and enterprise architecture standards.
• Identify delivery risks and define pragmatic mitigation strategies.
• Collaboration & Stakeholder Management
• Work with local and global delivery teams to validate deliverability, transition plans, and operational models.
• Partner with finance and commercial teams to shape pricing, cost structures, and business cases.
• Support Deal Makers during negotiations and clarify technical requirements within contracting processes.
• Innovation & Thought Leadership
• Act as a visible industry thought leader by presenting at events, participating in podcasts and panels, and authoring white papers and thought leadership content to enhance the organisation’s Digital Workplace profile.
• Working with Product Management team, contribute to future Digital Workplace offerings, playbooks, methods, and reusable assets.
• Represent the organisation as a thought leader in Digital Workplace transformation through client engagements and internal knowledge sharing.

Do you have experience in SCCM?, Do you have a Master’s degree?, * Technical Expertise

• 10+ years’ experience in Digital Workplace / EUC / Collaboration architecture.
• Proven track record of winning and shaping large Managed Services deals for enterprise clients.
• Strong knowledge of Microsoft 365, Intune/SCCM, VDI/DaaS, DEX platforms, automation and AI-led support, cloud technologies, and ITSM platforms.
• Commercial & Deal Skills
• Extensive RFP experience and the ability to design commercially viable solutions.
• Solid understanding of managed service constructs: XLAs, SLAs, KPIs, staffing models, and financial frameworks.
• Ability to balance innovation with cost competitiveness and operational feasibility.
• Leadership & Communication
• Strong executive presence with the ability to engage, influence, and advise C-suite stakeholders.
• Excellent storytelling and presentation skills, able to simplify complex concepts for non-technical audiences.
• Highly collaborative, able to operate effectively across global, matrixed environments.
• Preferred Qualifications
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Relevant certifications such as Microsoft 365, ITIL, TOGAF.
• Experience within large IT services or consulting organisations

Pulled from the full job description

• Paid volunteer time, Salary Package: competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe’s largest privately-owned IT Company

SCC is Europe’s largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling. Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/ Sustainability at SCC - https://www.scc.com/sustainability-at-scc/ Life at SCC - https://www.linkedin.com/company/scc/life

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