Data Processing Operations Engineer

Serco is looking for a Data Processing Operations Engineer to join our team in EUMETSAT. This role is focussed on operations preparations for the data processing system for the upcoming EPS-Sterna mission, and may also include partial operational support to the Meteosat and Metop missions in EUMETSAT ) as a secondary focus. As a Data Processing Operations Engineer, you will play a critical role in ensuring the effective operation preparations, routine operations and evolution of EUMETSAT’s data processing systems for the EPS-Sterna mission). Responsibilities include, but are not limited to:

Operations Preparation

• Participate in reviews, identifying system deficiencies, risks, and resolutions.
• Support the preparation and validation of configuration items and operational scenarios.
• Develop and refine operational concepts, commissioning plans, and transition strategies.
• Engage in integration, verification, and validation testing for new systems and ground segments.
• Liaise with internal scientists to improve algorithms and other data processing methodologies.

Routine Operations

• Conduct and coordinate routine, non-routine, and contingency operations of data processing and product extraction systems.
• Monitor system performance and quality, identify anomalies, investigate and resolve issues, and propose system improvements.
• Maintain operational schedules and support medium- and long-term planning activities.
• Prepare, maintain, and update operational documentation, procedures, and user guides.
• Provide on-call support as part of a rotation, responding promptly to critical operational issues.
• Generate periodic inputs for mission Key Performance Indicators (KPIs) and other operational reports.
• Deliver training to operational personnel as required.

Operations Evolution

• Contribute to defining and implementing system and product evolution, including operational validation and compliance assessments.
• Support the evaluation and validation of new or upgraded systems, preparing reports and identifying improvement opportunities.
• Collaborate with scientific and technical teams to define quality monitoring tools for satellite data products and radiometric calibration.

• Educational Background: University degree (or equivalent) in engineering, atmospheric physics, remote sensing, meteorology, or a related scientific discipline.
• Operational Experience: At least two years of hands-on experience in real-time or near-real-time satellite data processing and calibration in an operational environment.
• System Operations: Expertise in managing and validating complex data processing or product extraction systems.
• Technical Proficiency: Strong background in UNIX/Linux environments, with a systematic approach to troubleshooting and operations.
• Interpersonal Skills: Excellent communication, team collaboration, and reporting capabilities within multi-disciplinary environments.
• Adaptability: Ability to learn and develop expertise in dynamic, fast-paced contexts while managing tight deadlines.
• Documentation: Proficiency in creating clear, accurate, and detailed technical documentation and operational reports.
• Flexibility: Willingness to provide 24/7 on-call support, including weekends and public holidays, as needed.
• Language: Proficiency in English (working language)., * Experience in algorithm specification, development, or validation for remote sensing missions.
• Familiarity with mass processing systems and “Big Data” paradigms.
• Knowledge of EUMETSAT satellite data products, quality control, and calibration.
• Proficiency in scripting/programming languages such as Python, C++, or Bash.
• Understanding of relevant data formats (e.g., NetCDF, HDF, GRIB) and communication protocols (TCP/IP).

Candidates should demonstrate a combination of technical proficiency, operational experience, and the ability to adapt in a collaborative, mission-critical environment. We look forward to welcoming you to the team!

• Relocation allowance (flight to Germany, airport transport, one month paid accommodation).
• Hybrid working model for flexibility.
• 30% discount on the Deutschland ticket for easy travel.
• Subsidised Wellpass - access to 12,500+ fitness and wellness options across Germany.
• Pension and health schemes.
• Corporate Benefits discounts30 days of holiday for balance and exploration.