Interaction Designer- London or Manchester

FDM is a global business and technology consultancy seeking an Interaction Designer to work for our client within the public sector. This is initially a 3 month contract with the potential to extend and will be a remote role with occasional travel to London or Manchester., We are seeking an Interaction Designer to join a government digital programme, delivering user-centred services in line with Government Digital Service (GDS) standards and service design principles.

The successful candidate will be responsible for designing simple, accessible and effective user journeys for public-facing and internal government services. They will work as part of a multidisciplinary agile team, collaborating closely with User Researchers, Service Designers, Business Analysts, Content Designers, Product Managers and Developers. Responsibilities:

• Design intuitive and accessible user interactions for government digital services
• Create user flows, wireframes, prototypes and interaction patterns
• Collaborate with User Researchers to understand user needs and translate findings into design solutions
• Work within multidisciplinary agile teams to iteratively develop and improve services
• Ensure designs adhere to GDS Design System, Government Service Standard and accessibility requirements
• Facilitate workshops and design discussions with stakeholders
• Support service assessments and provide evidence against GDS standards
• Use data, research and user feedback to inform design decisions
• Contribute to design patterns, best practices and continuous improvement initiatives

• Active SC Clearance (must be current and transferable)
• Minimum 12 months’ recent experience working within a UK Government department, agency or public sector body
• Proven experience delivering digital services aligned to GDS Service Standard
• Strong understanding of user-centred design methodologies
• Experience designing end-to-end user journeys and service interactions
• Experience working within Agile Scrum/Kanban delivery teams
• Strong stakeholder management and facilitation skills
• Demonstrable experience creating accessible services compliant with WCAG 2.1 AA
• Experience using design and prototyping tools such as Figma, Adobe XD, Axure or Sketch
• Ability to communicate design decisions effectively to both technical and non-technical stakeholders

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave and work-place pension