Chief Technology Officer

Build the digital engine behind one of the UK’s most ambitious subscription growth stories. Most CIO roles ask you to run technology - This one asks you to reshape how a £150m & 1,700 head count business grows. This is a highly profitable, family-owned British success story delivering to over half a million customers each week. With deep roots in FMCG, farming and logistics, the business is now evolving toward a digital-first, subscription-led model and investing heavily to get there. This is a newly created board-facing role, designed to put technology, data and digital at the heart of commercial growth. The Opportunity You will act as the architect & catalyst of the next phase, helping transition from a traditional route-to-market to a digitally driven, recurring revenue platform. The business is already acquiring ~8,000 customers per week through traditional channels vs ~1,000 digitally. Your mandate is clear: flip that model and enable digital to scale into the growth engine. What You Will Own Digital Growth & Commercial Impact

• Scale digital acquisition and optimise conversion.
• Build subscription, pricing, and personalisation capability.
• Drive improvements in LTV, CAC, and basket economics.
• Partner closely with Commercial, Marketing and Leadership team.

Transformation & Platform Modernisation

• Lead enterprise-wide digital transformation programmes.
• Modernise core platforms (ERP, CRM, billing, data).
• Reduce technical debt and enable scalable architecture.
• Increase automation across logistics and operations.

Data & Insight

• Create a single customer and operational data view.
• Shift the business toward real-time, predictive decision making.
• Elevate data maturity to board-level decision support.

Cyber Security & Governance

• Own cyber and information security strategy (ISO 27001, GDPR).
• Implement “security by design” across platforms.
• Provide clear, board-level reporting on risk and resilience.

Leadership & Culture

• Build and lead a multi-disciplinary function (Digital, IT, Data).
• Embed a product-led, agile, outcome-focused culture.
• Drive adoption across a business still early in its digital journey.

The Environment

• £150m turnover, 1,650 employees.
• National logistics footprint.
• Financially robust & cash-generative business.
• Significant investment underway.
• Entrepreneurial, fast-paced, family-led decision making.

You will work directly with an engaged and ambitious leadership team, including individuals from major FMCG & Logistics operators.

• A current CIO / CTO or a standout Head of Technology / Digital Director stepping up.
• Proven in scaling digital revenue and customer experience.
• Experienced in subscription, D2C, or high-frequency consumer models.
• Comfortable balancing hands-on delivery with board-level influence.

You’ll bring:

• Strong commercial instinct, not just technical depth.
• Experience with platform scaling (cloud, data, ERP, billing).
• A track record of leading transformation in evolving organisations.
• The ability to bring people with you through change, especially in a traditional family led business.

Why This Role

• Greenfield CT/IO role with full mandate and influence.
• Opportunity to define the digital strategy from the ground up.
• Direct impact on growth, valuation and future scale.

A rare blend of:

• FMCG heritage.
• Subscription ambition.
• Real operational complexity.

This is not a corporate environment. It’s a business where you can move quickly, shape outcomes and see the results of your work daily. Package

• £140,000 plus, dependant on experience.
• Up to 20% bonus.
• Additional benefits + salary sacrifice options.

Final Thought This role is for a builder, not a maintainer. Someone who can take a successful, traditional business and turn it into a digitally led subscription powerhouse, without losing what made it great in the first place.