Vice President Support & Resourcing (Penn Access)

The Vice President, Support & Resourcing, has broad authority over the entire functional group’s strategy, governance, and direction. The incumbent has full and complete decision-making authority over the functional group within the organization’s general policies, principles, and ultimate goals. In addition, the person in this role has the latitude to consider the organizational direction and can define policies, practices, standards, and guidelines related to Support & Resourcing functions, processes, and systems. This executive-level position is responsible for all aspects of Support & Resourcing activities for MTA Construction & Development. Functions as a senior advisor supporting MTA C&D Executive Team, Project and Program Executives, and Senior C&D Management of various business units.

Responsibilities

Primary responsibilities of this position include:

Provide leadership focusing on transforming administrative processes using an innovative approach to facilitate efficient and effective departmental operations and reflect full integration of all business units into unified processes.

Ensure consistent implementation of established processes throughout the department.

Lead the unit’s role in oversight, facilitation, support, and tracking personnel needs, requests, and actions.

Ensure effective coordination and liaison with C&D Operations, Delivery, Development, Contracts and Planning leadership, and business units.

Ensure collaboration with C&D business units and C&D leadership to identify resource requirements (both personnel and other than personnel), ensure appropriate allocation, and support resolution of resource needs for departmental operations.

Ensure coordination of departmental budget requests with management and C&D Operations.

Ensure effective management and resolution of complex issues for high-priority contracts supporting the capital program.

Oversee provision and coordination of a broad range of administrative support functions, including but not limited to payment coordination, procurement requests, timecard/job charge management, space management, vehicle management, and equipment/supplies management.

Ensure effective coordination with related parties throughout C&D and the MTA agencies.

Oversee the development, analysis, reporting, and maintenance of data and related systems required to support Support & Resourcing functional areas and departmental operations.

Ensure effective coordination and liaison with C&D leadership and the business units on issues such as human resources, labor relations, training, audit response, internal controls, etc.

Bachelor’s degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Masters preferred.

Must have a minimum of sixteen (16) years of related experience.

Must have a minimum of ten (10) years in a managerial or supervisory role in a large, multi-faceted organization.

Competencies:

Extensive experience in managing a broad range of administrative functions supporting the operations of a large organization.

Significant experience in implementing MTA policies and practices related to human resources, procurement, payment processing, budget, labor relations, facilities management, timekeeping, and other administrative functions preferred.

Ability to manage complex, sensitive issues with the utmost confidentiality and judgment.

Excellent communication and interpersonal skills.

Demonstrated ability to build relationships and work collaboratively with internal and external stakeholders at all levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align organizational goals with solutions to drive process improvements.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Demonstrated proficiency in PeopleSoft, Microsoft Office Suite (including Word, Excel, Access, PowerPoint, and Outlook), Power BI, Teams, or similar applications.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life’s challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA’s $68.4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region’s vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system., MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.