ICT Technician

We are seeking an experienced and proactive ICT Technician to join our Trust ICT team. This role is ideally suited to someone who already possesses strong technical skills and is looking to apply and further develop them within a modern, cloud-first education environment.

The successful candidate will provide technical support across multiple schools and work with a broad range of enterprise technologies, including Microsoft 365, Entra ID, Intune, SharePoint, Teams, Windows and Apple devices, network infrastructure, Wi-Fi, telephony, safeguarding and web-filtering platforms, and cloud-based education systems.

The ideal candidate will have:

Experience supporting Microsoft 365 services and end users.

Knowledge of Windows and Apple device management.

Familiarity with Entra ID, Intune, Teams and SharePoint administration.

An understanding of networking fundamentals, including switching, wireless and internet connectivity.

Excellent troubleshooting and customer service skills.

The ability to manage and prioritise workloads in a busy multi-site environment.

This is an excellent opportunity to join a forward-thinking ICT team, working with modern technologies to support teaching, learning and business operations across our schools.

Teacher’s Pension Scheme / LGPS Pension Scheme (16.6% employer contributions)

• Generous holiday entitlement

• Access to Westfield Health membership scheme including cashback schemes for health and retail benefits, discounted gym memberships, and free confidential advice.

• Access to National College CPD platform.

• Access to My Money Matters Financial Wellbeing Platform

• Enhanced Maternity Pay