P2P Systems Administrator

The P2P Systems Administrator is responsible for the administration, support, and optimization of enterprise Procure-to-Pay (P2P) systems. This role partners with Procurement, Accounts Payable, business stakeholders, and IT teams to ensure P2P applications effectively support business operations and drive process improvements., * Serve as the primary functional support resource for P2P applications, troubleshooting system, user access, and ordering issues

• Gather, document, and translate business requirements into system solutions and functional designs
• Evaluate and implement system enhancements to meet evolving business needs
• Lead testing efforts, including UAT and regression testing, and document test cases and results
• Support production releases by following established change management processes
• Collaborate with Procurement and AP teams to support requisitions, purchase orders, receipts, invoices, and supplier management
• Resolve user issues, manage incident tickets, and coordinate with technical teams on issue resolution
• Maintain supplier and system master data
• Create and maintain process documentation, workflows, and user guides
• Support audits, system maintenance, upgrades, and patching activities

• Bachelor’s degree in Information Technology, Business, or related field preferred
• 7+ years of professional experience in business systems or application support
• 5+ years of hands-on experience with Coupa
• Strong understanding of Procure-to-Pay processes and Accounts Payable workflows
• Experience with system implementation lifecycles, including requirements gathering, design, testing, deployment, and support