Customer Engineer, Platform, UK/IE Startups, Google Cloud

Google
London, UK
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Business Logic BigQuery Core Foundation Data Governance Data Infrastructure Data Warehousing Data Streaming Google Cloud Retrieval-Augmented Generation Large Language Models Prompt Engineering
+4 more
Apache Spark Generative AI Apache Kafka Stream Analytics

Job description

As a Customer Engineer in the UK/IE Startups & Scaleups Growth team, you will lead high-impact technical engagements with rapidly scaling, high-potential startups and VC-backed businesses. You will help startup founders, CTOs, and developers scale their products on Google Cloud. You will act as a trusted advisor, helping to accelerate their product delivery, optimize their technical architecture, and drive strategic business outcomes.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Deliver compelling presentations, product demonstrations, and technical workshops at Google events, accelerator programs (e.g., Plug n Play, local startup hubs), and industry conferences.
  • Build and nurture strong, trusted-advisor relationships with startup CTOs, founders, lead architects, and engineering teams.
  • Help customers design and scale modern data platforms using BigQuery, real-time streaming, and vector databases as the core foundation for their application logic and AI capabilities.
  • Guide startups on implementing advanced AI workloads, including Generative AI, Large Language Models (LLMs), RAG systems, and agentic workflows, utilizing both first-party (Gemini) and partner model ecosystems (e.g., Anthropic).
  • Partner with the Sales team to qualify opportunities, address technical objections, and design secure, scalable, and cost-effective cloud architectures.

Requirements

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Share Customer Engineer, Platform, UK/IE Startups, Google Cloud, * Bachelor’s degree or equivalent practical experience.

  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience working directly within or as a technical advisor to venture-backed startups or scaleups., * Experience as a CTO, lead architect, or head of engineering at a startup, or equivalent experience navigating fast-paced startup lifecycles.
  • Strong understanding of modern data warehouse architectures, real-time analytics, and data governance (e.g., BigQuery, Spark, Kafka).
  • Deep technical expertise in Generative AI development (e.g., prompt engineering, model tuning, vector databases like Vertex AI Vector Search, and AI frameworks like LangChain or LlamaIndex).
  • Active participation in the startup and AI ecosystem, with a track record of public speaking, technical writing, or community contribution.

About the company

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle’s EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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