Technical Support - Farming & Agricultural Machinery

As a Precision Farming Specialist, you will provide expert technical support to both the dealership and its customers, acting as a subject matter expert in precision farming and agricultural technology solutions.

If you have a genuine passion for tractors, agricultural machinery and the latest farming technology, this could be the ideal opportunity for you., * Provide specialist technical support and advice on precision farming technologies and agricultural machinery.

• Support customers with the installation, set-up, operation and optimisation of precision farming products and services.
• Carry out product technical set-ups and ensure machinery is configured correctly.
• Perform software updates and system upgrades on agricultural machinery.
• Use advanced diagnostic tools, including EST, and associated applications to identify and resolve technical issues.
• Provide excellent customer service, including professional product demonstrations and customer handovers.
• Work closely with the wider dealership team to deliver effective technical solutions.
• Keep up to date with the latest developments in precision farming technology and agricultural machinery.

• Strong practical knowledge and experience working with tractors, combines and self-propelled agricultural machinery.
• Previous experience with GPS auto-guidance, ISOBUS control systems and telematics.
• Strong product technical set-up and configuration skills.
• Experience using advanced diagnostic tools, including EST, and relevant technical applications.
• Ability to carry out software updates on agricultural machinery.
• Good working knowledge of Microsoft Office, including Excel, Outlook, Word and PowerPoint.
• Excellent communication and customer service skills, particularly when carrying out customer handovers and training.
• Ability to optimise and maximise the performance of precision farming products and services.
• A strong team player who is equally comfortable working independently and using their own initiative.
• Excellent attention to detail and accurate administration skills.
• Flexible approach to working hours, with the ability to respond to customer and business requirements.
• Full UK driving licence.

Pulled from the full job description

• Annual leave
• Employee discount
• Sick pay
• Free parking
• Company pension
• On-site parking, * Competitive salary and attractive overall package.
• Enhanced overtime opportunities.
• Full product training and ongoing professional development.
• Genuine opportunities for career progression within a highly successful agricultural dealership.
• The opportunity to work with some of the latest precision farming technologies and agricultural machinery.
• A supportive, forward-thinking team that genuinely invests in its people.