BT AIOPS - TSOM Architect UK

Solution Architecture

• Design end-to-end OSS architecture for telecom service operations.
• Define solution architecture covering TSOM, TNI, and TSM platforms.
• Develop scalable, secure, and high-availability OSS solutions.
• Create solution blueprints, architecture diagrams, and technical documentation.
• Ensure compliance with TM Forum Open Digital Architecture (ODA) and Open APIs.

TSOM (Telecom Service Order Management)

• Design service order orchestration and fulfillment workflows.
• Implement order decomposition and orchestration across multiple domains.
• Define service activation and provisioning processes.
• Integrate order management with CRM, billing, and network systems.

TNI (Telecom Network Inventory)

• Design logical and physical network inventory models.
• Define inventory synchronization with network discovery systems.
• Implement resource, service, and customer inventory solutions.
• Ensure inventory accuracy and lifecycle management.
• Support network planning, provisioning, and assurance use cases.

TSM (Telecom Service Management)

• Design service lifecycle management processes.
• Implement service catalog, service inventory, and service topology models.
• Support service assurance and fault management integration.
• Define service impact analysis and root cause capabilities.

Integration & Technology

• Design API-based integration using REST, SOAP, TM Forum Open APIs, Kafka, or messaging platforms.
• Integrate OSS platforms with BSS systems, EMS/NMS, SDN controllers, and network functions.
• Support cloud-native and microservices-based deployments.
• Ensure interoperability across multivendor environments.

• Bachelor’s degree in Computer Science, Electronics, Telecommunications, or a related field.
• Master’s degree is preferred.

Experience

• 10-15+ years in Telecom OSS/BSS.
• 5+ years in Solution Architecture.
• Experience delivering large-scale telecom transformation programs.
• Experience with fixed, mobile, fiber, and enterprise services.
• Knowledge of 4G/5G, IP/MPLS, SD-WAN, and FTTH networks is desirable.