Applications Engineer
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Role details
Tech stack
Job description
Our products, including coordinate measurement machines (CMM), portable measuring arms, laser scanners and metrology software are used worldwide to control and improve the quality of manufactured components. Our precision technology underpins the process of design, development, production, and assembly through to quality assurance for our customers.
We have offices globally, but our Head Office/Factory is based in Castle Donington, Derbyshire, where our highly knowledgeable teams are responsible for the design, development, and production of all our Coordinate Measuring Machines against strict industry standards which are manufactured at our Factory in Castle Donington, as we are proud to be a British manufacturer!
As an Applications Engineer, you will join a busy team and play a pivotal role in helping to deliver a first-class service - undertaking sales demonstrations, and provide valuable customer training and support to our many LK Metrology customers.
Your main duties will include:
· Supporting the Sales team with software and product demonstrations
· Ensuring that the interaction with customers is to a world class standard
· Training customers to operate, program and maintain LK products to a high level
· Ensuring training & helpdesk procedures are being adhered to
· Developing new training products to meet current and future business needs.
· Adapting and keeping up to date with changes to all hardware/software produced and installed by LK.
· Supporting the writing technical of reference and training manuals.
· Keeping the showroom and training equipment to a high standard, Our Application Engineers spend much of their time supporting our customers at their sites around the UK, and sometimes worldwide. You will also spend time at our offices based in Castle Donington.
Requirements
Our ideal applicant for the position of Applications Engineer will be able to demonstrate the following as part of their application and interview process:
· Experience of working within a customer facing, technical support role
· Good communication skills both written and verbal
· Strong understanding of precision engineering and inspection processes
· Knowledge of CMM programming
· Knowledge in the delivery of technical training to a wide range of audiences
· Experience with Laser Scanning and Reverse Engineering
· Knowledge of CAD Models, GD&T, and the ability to read and interpret engineering drawings.
· Time served engineering apprenticeship or equivalent technical qualification.
Experience with CAMIO and/or PolyWorks Software would be advantageous, as would experience with CT scanners and portable metrology devices.
You must also hold a full UK driving licence and be willing to travel on company business, both UK and worldwide., * Do you have experience of CMM programming, laser scanners, or CT scanners?
- Can you read and interpret engineering drawings?
- Do you have knowledge/experience of CAD models and/or GD&T?
Benefits & conditions
At LK, we look to employ people who will do their best to put the needs of the company first when they are at work, treating our company as though it is their own. With every employee sharing this mindset, we will succeed, and we can then share our success with our employees. With this in mind, whilst your skills, knowledge and experience are all important, we believe that your personality and attitude are just as important.
In return for your hard work, we will always try our best to offer you a flexible, fun, and enjoyable working environment. We will also offer you:
· Company car
· 6% company pension contribution
· 25 days holiday + bank holidays + opportunity to purchase additional 5 days each year + additional service days
· Life insurance
· Flexible start and finish times
· Employee discounts across most major retailers including retail, leisure, and hospitality
· Summer and Christmas social events
· Free barista style coffee in the office, * Company car
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Work from home
Ability to commute/relocate:
- East Midlands Airport DE74 2SA: reliably commute or plan to relocate before starting work (required)
About the company
Founded in 1963, LK Metrology is globally renowned for our innovative metrology solutions and services, partnering with our customers worldwide across the automotive, aerospace, defence, motorsport, energy, and medical industries.
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