Data Operations Manager

We’re now hiring a Data Operations Manager to own the integrity, structure and flow of data within our Salesforce platform. Sitting within Performance Marketing, this hands-on role underpins our commercial decision-making, ensuring leads, opportunities and accounts are accurate, accessible and actionable. You’ll manage data quality, reporting (via SOQL), and integrations across Salesforce, Pardot and internal tools, working closely with Sales and senior stakeholders. This role suits someone who enjoys getting deep into data, is confident with integrations and APIs, and can quickly turn complex data into clear, practical insight., Equally important is your ability to operate at pace, triaging issues, maintaining operational health, and working closely with Sales, Marketing and leadership to ensure data is accurate, aligned and trusted across the business. You’ll thrive in a collaborative, high-growth environment and enjoy being the go-to expert for all things data. In return, you’ll be joining a business known for its supportive, down-to-earth and high-performing culture, where people genuinely care, work closely together and take pride in making an impact., WorkNest is committed to creating a culture of Inclusion and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent Team if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity.

Do you have experience in Scripting?, You’ll be a hands-on data specialist who takes real ownership of Salesforce data quality, governance and performance. You’ll be confident managing large, complex datasets across leads, contacts, accounts and opportunities, owning everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement. With strong experience in SOQL, reporting and analysis, you’ll be comfortable extracting insight, supporting executive-level reporting and turning data into clear, actionable recommendations using both Salesforce and Excel. Technically, you’ll be at ease working with APIs, OAuth integrations and automation, able to troubleshoot sync issues, maintain integrations across multiple platforms, and collaborate with technical teams when needed., We’re looking for someone who brings strong, hands-on experience working with Salesforce (or a similar CRM) in a B2B environment, with a deep understanding of data quality, governance and structure. You’ll be confident writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks), and comfortable reading technical documentation or code, including Java-based SDKs. You’ll have excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent, alongside a solid grasp of lead routing, assignment rules and source attribution. Just as importantly, you’ll have a sharp eye for detail, a methodical approach to documentation, and a mindset that treats data as a product. Exposure to marketing automation platforms like Pardot or HubSpot, familiarity with scripting languages or database environments, and experience in fast-paced, high-growth or private equity-backed businesses would be a desirable but not

• Salary: £40,000 - £50,000 per annum
• Great Benefits
• A supportive and inclusive work culture
• Work/Life balance

WorkNest’s 800+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance and protect what matters most. Combining smart technology with expert advice across people, health and safety, compliance, and cyber and data security, we act as a true extension of our clients’ teams. Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth., See why WorkNest is a great place to work - Take a look at our WorkNest Culture video: https://worknest.wistia.com/medias/tg8eo5hyce