Hardware Integration Engineer

The Hardware Integration Engineer III is a senior-level engineering professional responsible for the system-level integration, development, validation, and lifecycle support of self-checkout kiosks, point-of-sale systems, and related hardware products. This position leads hardware integration activities from initial concept and architecture through product launch and sustaining engineering. The role evaluates and integrates new technologies and components, develops and executes system-level testing, resolves complex technical issues, and works closely with Engineering, Manufacturing, Quality, Operations, Supply Chain, and customers to ensure products meet functional, performance, quality, regulatory, and reliability requirements. The position is approximately 80% system-level integration engineering and 20% PCBA engineering, with a strong emphasis on hands-on troubleshooting, technical problem solving, product validation, and production support.

Essential Duties and ResponsibilitiesSystem Architecture, Integration & Product Development

• Develop and integrate hardware solutions for self-checkout, point-of-sale, and related industrial technology products from concept through production.
• Define and evaluate system-level hardware architecture, including modules, cabling, e-boxes, I/O hubs, peripherals, and associated electrical interfaces.
• Evaluate emerging technologies, components, and hardware solutions for potential integration into new and existing products.
• Collaborate with electrical, mechanical, software, firmware, manufacturing, and product engineering teams to ensure complete and effective system integration.
• Analyze system requirements and translate them into functional, electrical, and integration requirements.
• Identify technical risks and develop practical engineering solutions to address design, integration, performance, and reliability issues.
• Ensure designs are functionally complete and aligned with applicable internal specifications and industry standards.

Testing, Validation & Debugging

• Develop and execute system assembly, integration, verification, and validation procedures.
• Perform hands-on electrical testing and troubleshooting using oscilloscopes, multimeters, electronic diagnostic equipment, and related software tools.
• Apply systematic debugging and root-cause analysis techniques to isolate and resolve hardware and system-level issues.
• Develop test specifications, test procedures, and validation plans to verify products against functional and performance requirements.
• Document test results, defects, corrective actions, and engineering recommendations.
• Support EMC design reviews and testing for domestic and international products.
• Partner with Engineering and Quality teams to ensure identified issues are properly documented, resolved, and validated.

Manufacturing & Production Support

• Provide hands-on engineering support to manufacturing operations during product introduction, pilot builds, and sustaining production.
• Troubleshoot complex technical issues on the manufacturing line and develop effective corrective actions.
• Support production teams with hardware integration, assembly, test, and process-related technical issues.
• Investigate recurring manufacturing issues and identify opportunities to improve product design, manufacturability, reliability, and test processes.
• Support engineering changes and product updates through implementation and production validation.

Customer & Field Technical Support

• Provide engineering support for technical issues affecting current production products in the field.
• Analyze customer-reported hardware issues, determine root causes, and develop corrective actions.
• Partner with Customer Service, Operations, Quality, and Engineering teams to resolve complex product issues.
• Provide technical guidance and documentation to support field issue resolution and product improvements.
• Identify recurring field issues and recommend design or process improvements to prevent future occurrences.

PCBA Engineering & Component Lifecycle Management

• Support PCBA design, review, troubleshooting, and sustaining engineering activities.
• Review electrical designs and assist with component selection and integration.
• Respond to component end-of-life, obsolescence, and availability issues affecting PCBAs, cabling, modules, and other hardware.
• Identify qualified replacement components and evaluate technical compatibility, availability, cost, and performance.
• Develop and execute testing required to qualify replacement components.
• Coordinate implementation of approved component substitutions through appropriate engineering change processes.
• Work with Supply Chain and Engineering teams to mitigate component-related product and production risks.

Cost Reduction & Continuous Improvement

• Identify and implement opportunities to reduce product costs while maintaining or improving quality, performance, and reliability.
• Evaluate alternative components, technologies, suppliers, and design approaches.
• Identify opportunities to improve engineering, testing, manufacturing, and product support processes.
• Participate in design-for-manufacturability, design-for-test, and design-for-cost initiatives.
• Use data, testing, and engineering analysis to support recommendations and drive measurable improvements.

Benchmarking & Competitive Analysis

• Conduct comparative evaluations of internal products, competitor hardware, and commercially available technologies.
• Benchmark product performance, functionality, design approaches, and technologies against industry standards and competitive products.
• Document findings and provide recommendations for future product development and improvements.

Technical Documentation

• Create, maintain, and improve engineering documentation throughout the product lifecycle.
• Develop and maintain functional specifications, test specifications, test procedures, design documentation, module specifications, and assembly documentation.
• Ensure engineering documentation accurately reflects current product designs and requirements.
• Communicate technical findings and recommendations clearly to both technical and non-technical stakeholders.

Cross-Functional Responsibilities

• Collaborate effectively with Engineering, Product Management, Manufacturing, Quality, Operations, Supply Chain, Customer Service, and other functional teams.
• Participate in design reviews, product development meetings, manufacturing readiness reviews, and problem-solving activities.
• Provide technical leadership and guidance to less-experienced engineers and team members as needed.
• Communicate project status, technical risks, issues, and recommendations to engineering leadership.
• Maintain a strong focus on product quality, customer requirements, manufacturability, reliability, cost, and time-to-market.

• Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, Mechatronics Engineering, or a related technical discipline.
• 5+ years of relevant engineering experience in hardware development, system integration, product engineering, or a related field.
• Demonstrated experience with system-level hardware integration and troubleshooting.
• Hands-on proficiency with electrical diagnostic equipment, including oscilloscopes, multimeters, and related test equipment.
• Working knowledge of electrical and electronic systems, interfaces, cabling, modules, and hardware integration.
• Familiarity with electromagnetic compatibility (EMC) design principles and testing procedures for domestic and international products.
• Demonstrated ability to troubleshoot complex technical problems using structured debugging and root-cause analysis methodologies.
• Strong technical documentation, analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, SharePoint, and Visio.
• Proficiency with Google Workspace applications, including Docs, Sheets, Slides, Gmail, and Drive.
• Ability to work effectively in a cross-functional, fast-paced engineering and manufacturing environment.
• Willingness to travel domestically and internationally as needed to support manufacturing and field operations, generally less than 5%., * Experience developing or integrating self-checkout, point-of-sale, kiosk, industrial, or similar technology products.
• Experience with currency-handling devices, including bill validators, note acceptors, coin mechanisms, or related systems.
• Experience defining overall system architecture, including cabling, e-boxes, modules, I/O hubs, and peripheral devices.
• Experience with PCBA design, review, debugging, and sustaining engineering.
• Proficiency with Cadence EDA software or similar electrical design tools.
• Experience managing electronic component obsolescence and end-of-life issues.
• Experience with product lifecycle management and engineering change processes.
• Experience supporting new product introduction (NPI), manufacturing, and production ramp-up.
• Experience with cost reduction, design optimization, and continuous improvement initiatives.
• Familiarity with applicable electrical, EMC, safety, and international product compliance requirements.

Core Competencies

• System-Level Thinking: Understands the interaction between hardware components, electrical systems, software, mechanical systems, and overall product functionality.
• Technical Problem Solving: Uses structured analysis, testing, and root-cause methodologies to resolve complex technical issues.
• Hands-On Engineering: Comfortable working directly with hardware, test equipment, prototypes, production units, and engineering samples.
• Ownership & Accountability: Takes ownership of technical issues and follows them through to resolution.
• Collaboration: Works effectively across Engineering, Manufacturing, Operations, Quality, Supply Chain, and Customer-facing functions.
• Communication: Clearly communicates complex technical information through written documentation, presentations, and verbal discussions.
• Continuous Improvement: Identifies opportunities to improve product quality, cost, reliability, manufacturability, and engineering processes.
• Adaptability: Responds effectively to changing technologies, component availability, customer requirements, and business priorities.

Physical & Work Environment

• Work is performed primarily in an office and engineering environment, with regular interaction with laboratories, manufacturing areas, and production facilities.
• May require standing, walking, bending, reaching, and working around manufacturing equipment and hardware assemblies.
• Must be able to safely handle and manipulate electronic components, hardware assemblies, prototypes, and test equipment.
• Occasional domestic and international travel may be required, generally less than 5%.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Headquartered in Taiwan, we specialize in providing comprehensive in-house electronic and mechanical design, software development, manufacturing, and quality control services. Our team collaborates closely with clients on industrial and military embedded computing applications, open platforms, and tailored customer solutions to drive innovation and excellence.