Project Manager - Salesforce

· Own project delivery from initiation through production stabilization, including scope, schedule, budget, milestones, dependencies, risks, issues, and resources. · Establish and maintain delivery plans, sprint/release plans, RAID logs, status reporting, and governance cadence. · Lead Agile/Scrum ceremonies including planning, stand-ups, reviews, retrospectives, backlog coordination, and release readiness activities. · Partner with Product Owners, Business Analysts, Salesforce Architects, Technical Leads, developers, QA, DevOps, and client stakeholders. · Manage distributed teams and coordinate onsite/U.S. stakeholders with offshore delivery teams where applicable. · Provide clear and concise executive and stakeholder communication, including delivery health, risks, decisions required, and recovery plans. · Drive dependency management and proactively remove delivery blockers. · Coordinate UAT, release planning, deployment readiness, production cutover, and post-production stabilization. · Ensure delivery follows agreed quality, security, compliance, change-management, and governance standards. · Manage scope changes and ensure impacts to cost, timeline, resources, and quality are clearly communicated and approved. · Use Jira, Confluence, MS Project, Smartsheet, or equivalent delivery tools effectively. · Drive continuous improvement across delivery processes, estimation, planning, communication, and team execution., Overview: The Project Manager coordinates execution and accountability across strategic initiatives within the North America Hearing Aids commercial organization. This role sits …

• 1 month ago

· Strong Salesforce/CRM project delivery experience. Experience with Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud, or other enterprise Salesforce capabilities is preferred. · Strong understanding of Agile/Scrum delivery and software development lifecycle. · Proven experience in stakeholder management, executive communication, governance, risk management, and delivery reporting. · Strong planning, estimation, budgeting, resource management, and dependency-management skills. · Experience managing enterprise or complex integration programs is preferred. · PMP, PMI-ACP, CSM, SAFe, or equivalent certification is preferred. · Salesforce certification is a plus. Core Expectations · Excellent verbal and written communication, with the ability to communicate clearly with U.S.-based business and technology stakeholders. · Strong collaboration skills across business, product, architecture, development, QA, DevOps, and delivery teams. · Professional, proactive, and accountable approach to delivery, issue resolution, and stakeholder commitments. · Ability to work as a U.S.-based FTE and meet the client’s required onsite working model., Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related discipline is preferred. Equivalent professional experience may be considered.