Senior E-Commerce Analyst

This is a unique opportunity to be the foundational member of our ecommerce team. Reporting directly to the Director of Ecommerce, you will play a critical role in building our reporting and analytics capabilities from the ground up. Your work will focus on commercial performance, helping teams make smarter, data-driven decisions about product, performance, and strategy. If you love transforming complex data into beautiful, automated, and actionable dashboards, this is the role for you.

What You’ll Be Doing

• Build & Automate: Design, develop, and maintain powerful and intuitive dashboards in Power BI & Excel to track key business KPIs (e.g., sales, stock, views, engagement, customer LTV).
• Be the Data Guru: Act as the go-to person for performance reporting, ensuring data is accurate, reliable, and easily accessible to stakeholders.
• Dig Deep: Use SQL and Python to query our data warehouse, joining complex datasets to uncover trends, opportunities, and the “why” behind numbers.
• Drive Efficiency: Proactively identify opportunities to automate manual reporting processes, freeing up time for deeper, more impactful analysis.
• Translate & Communicate: Work with stakeholders in Trading, Planning, Content, Marketing and Finance to understand their challenges and translate business questions into analytical projects.
• Assist Trade team with annual planning and forecasting. Work with finance to submit budgeting.

• 5+ years of experience in a data analytics or business intelligence role.
• Advanced proficiency in Power BI, including building data models, writing complex DAX measures, and using Power Query for ETL.
• Strong SQL skills for querying and manipulating large datasets.
• Experience using Python (pandas, NumPy) for data analysis and automation.
• A meticulous eye for detail and a passion for data accuracy and visualisation.
• Excellent communication skills and the ability to explain technical concepts to non-technical audiences.

Non Essential:

• Experience within an e-commerce or retail environment.
• Familiarity with Power BI, GA, ADE

Our values - creativity, openness and courage.

Equality, diversity and inclusion

Jimmy Choo is a pioneering, luxury accessories house. Established in 1996, the brand originated as an East London atelier, specialising in hand-crafted shoes; today it’s a global powerhouse with artisanal craft at its heart and an aesthetic grounded in modern glamour., At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.