IT Infrastructure Operations Engineer, Investment Management

As an IT Infrastructure Operations Engineer in London, you’ll support and enhance a hybrid cloud and on-premises environment within investment management. This role ensures the smooth operation of IT infrastructure, helping the business stay efficient and reliable., * Manage, maintain and improve Microsoft Azure and on-premises infrastructure.

• Support Microsoft 365, Entra ID, Active Directory and identity services.
• Administer Windows Server and virtualised environments.
• Automate infrastructure processes using PowerShell, Terraform or Bicep.
• Contribute to cloud migration and infrastructure-modernisation projects.
• Monitor infrastructure performance, availability and capacity.
• Investigate and resolve complex infrastructure incidents and service issues.
• Manage networking, connectivity, TCP/IP, DNS, DHCP, VPNs and firewalls.
• Support Microsoft Intune and other endpoint-management platforms.
• Maintain backup, disaster-recovery and business-continuity capabilities.
• Partner with cybersecurity teams on access, vulnerabilities and security controls.
• Coordinate with MSPs, cloud providers and external technology partners.
• Support change, release, incident and problem-management processes.
• Produce and maintain accurate technical documentation.
• Provide technical guidance and escalation support to service-desk teams.
• Identify infrastructure risks, capability gaps and improvement opportunities.

• Infrastructure engineering experience within investment management, banking or another regulated financial-services environment.
• Strong commercial experience with Microsoft Azure.
• Excellent knowledge of Microsoft 365, Entra ID and Active Directory.
• Proven Windows Server administration experience.
• Strong understanding of VMware or similar virtualisation technologies.
• Experience supporting hybrid cloud and on-premises infrastructure.
• PowerShell scripting and infrastructure automation experience.
• Knowledge of Terraform, Bicep or another infrastructure-as-code technology.
• Strong networking knowledge covering TCP/IP, DNS, DHCP, VPNs and firewalls.
• Proven ability to troubleshoot complex infrastructure and production issues.
• Familiarity with monitoring, backup and disaster-recovery technologies.
• Experience managing third-party suppliers, consultancies or MSPs.
• Strong communication skills and confidence engaging senior stakeholders.
• Microsoft Intune and endpoint-management experience.
• Exposure to Azure Virtual Desktop, Citrix, Linux or AWS is advantageous.
• Knowledge of Bloomberg or other financial-market applications is desirable.
• Experience supporting investment, trading or front-office users is beneficial.
• Understanding of cybersecurity, identity tooling and ITIL processes.
• Experience contributing to cloud migration or data-centre exit programmes.
• Knowledge of operational resilience within financial services., * VMware
• PowerShell
• Microsoft 365
• hybrid cloud
• Terraform
• Bicep
• Entra ID
• Active Directory
• Microsoft Azure
• Windows Server