IT Field Engineer

PLATINUM RECRUITMENT

Wimborne Minster, UK

29 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£35,000.0

Working hours

Regular working hours

Job source

itjobpro.co.uk

Tech stack

Antivirus Softwares Microsoft Online Services VoIP Cloud Computing Computer Networks System Configuration Email Filtering Hyper-V Issue Tracking Systems Microsoft Servers Wi-Fi Technology Network Routers

+3 more

Computer Networking Systems Fortinet Vmware

Job description

Are you an experienced IT Field Engineer looking for a varied role where you can combine hands-on technical work, customer support & project delivery? This is a fantastic opportunity based in Wimborne, joining an established business with more than 30 years’ experience & over 700 active customers., As an IT Field Engineer, you’ll provide technical support & deliver IT & Telecoms solutions from Wimborne, travelling to customer sites across Dorset, Hampshire, Somerset & Wiltshire. Your responsibilities will include:

Installing IT & Telecoms solutions Onboarding customers onto managed support services Providing remote & on-site technical support Planning & managing installation projects Supporting customers & sales teams with solution design & recommendations Updating project & service tickets through CRM systems Identifying potential sales opportunities through technical operationsWhat we’re looking for

Requirements

We’re looking for an experienced IT Field Engineer with strong networking, infrastructure & customer-facing technical support experience.

A valid UK driving licence is essential for this position.

Ideally, you’ll have experience with:

Configuring routers, switches & firewalls Wi-Fi installation & troubleshooting Cloud telephony & VOIP solutions LAN infrastructure, including testing, terminating & design CRM & ticketing systems Microsoft cloud & Microsoft Server environments IT networking, including CCNA, Fortigate or Netgear VMWare Solutions & Hyper-V PC/laptop builds, fault diagnosis & rectification Antivirus & anti-spam implementation Router & firewall configurationIf you’re looking for your next step as an IT Field Engineer in Wimborne, we’d love to hear from you. Apply now & Bev will be in touch to discuss the opportunity.

Benefits & conditions

You’ll receive a salary of up to £35,000 depending on experience You’ll benefit from a car allowance You’ll receive 23 days’ holiday + bank holidays, rising to 25 days after 2 years You’ll enjoy a varied hybrid role between customer sites & the office You’ll join a busy, established team supporting 700+ active customers You’ll work for a business with an excellent reputation built over 30 years You’ll have genuine opportunities to progress within a permanent positionKey Responsibilities