Head of IT

As Head of IT, you will play a leading role in supporting Centrepoint’s ambition to be a digitally enabled organisation, powered by modern and effective technology.

You will lead on all aspects of technology and digital, including the development and delivery of Centrepoint’s IT strategy, the provision of effective IT services and the management of cyber risk. You will lead and support the internal IT team, while managing our outsourced IT service provider to ensure a high-quality, responsive and continually improving service.

Working closely with senior leaders and teams across Centrepoint, you will also play a key role in supporting our Business Transformation project, helping to deliver new technology and processes that enable colleagues to work more effectively. You will work collaboratively with the Head of Data, Insight and Performance to support Centrepoint’s transition towards becoming a more data-driven organisation.

This is an exciting opportunity for an experienced IT leader to make a significant contribution during a period of organisational transformation and technological change.

Office-based working

Colleagues are required to spend a minimum of 50% of their working week in our offices and must be able to commit to this requirement each week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly. Our core working hours are 9:30am to 4:30pm, and colleagues must be in the office during these times., * Lead Centrepoint’s IT function, ensuring a reliable, effective and high-quality day-to-day service.

• Develop and deliver our IT strategy, ensuring technology supports Centrepoint’s organisational ambitions.
• Lead on cyber security, information security and data protection, ensuring appropriate controls and risk management are in place.
• Manage our outsourced IT service provider, including contracts, performance, relationships and budgets.
• Support major business transformation and technology projects, helping to deliver new systems and ways of working.
• Provide strategic IT leadership and advice across Centrepoint, working collaboratively with senior leaders and teams to drive effective use of technology.

• Significant experience leading IT services and teams, with a strong track record of delivering effective technology solutions.
• Experience developing and implementing IT strategies aligned with organisational priorities.
• Strong experience managing IT budgets and outsourced service providers, including contracts and performance.
• Excellent understanding of cyber security, information security and data protection, with a focus on managing organisational risk.
• Experience delivering technology transformation, systems implementation and technology refresh programmes.
• Excellent communication, leadership and relationship-building skills, with the ability to influence and collaborate at all levels.

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 15,000 young people each year.