Cloud Engineer

As part of the On-Premise and Cloud Operations team, you’ll be responsible for the day-to-day operation, support and optimisation of key IT platforms across both on-premise and cloud environments.

This team is a key part of the wider IT Engineering function, ensuring platform stability, high service availability, and efficient incident resolution, while contributing to continuous improvement initiatives across tooling, automation and processes., * Installing, managing, and monitoring highly available Citrix infrastructure.

• Managing and monitoring mail services, Exchange, and ESA.
• Managing and monitoring identity and access using Okta and Entra ID.
• Optimising the M365 environment for the business.
• Troubleshooting complex issues and drive them to resolution.
• Writing scripts to automate processes and accelerate common tasks.
• Managing Group Policy and personalisation.
• Maintaining up-to-date documentation and share knowledge with the team.

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You will have experience as a multi-skilled and highly adaptable engineer who can support operational delivery, while looking to develop deeper technical expertise in one or more technology areas.

• Preferred experience using Citrix XenServer, Virtual Apps and Desktops.
• Proven experience with Identity and Access technologies, such as Okta and Entra ID.
• Knowledge of Cloud technologies such as M365, AVD and GCP.
• Experience using Exchange SE/Online and Cisco ESA is desirable.
• Commercial experience with Active Directory/Group Policy is required.
• Understanding of Ivanti UWM.
• Monitoring and logging tools such as Splunk.
• Experience in using PowerShell scripting is preferred.
• Building access and monitoring technologies, such as Net2/CCTV.