IT & Office Imaging Technology Consultant

Role Description The IT & Office Imaging Technology Consultant is a full-time role based in Springfield, MO. This position is responsible for advising clients on office imaging equipment, managed IT solutions, VoIP systems, and related technology offerings that best fit their business needs. Day-to-day tasks include meeting with customers, assessing their existing technology environment, proposing solutions, and coordinating product demonstrations. The consultant will help configure and implement equipment and services, collaborate with service technicians to resolve technical issues, and ensure a positive customer experience throughout the sales and service lifecycle. The role also involves maintaining accurate records of client interactions, preparing quotes and proposals, and supporting office operations as needed.

• Strong Communication and Customer Service skills to engage with clients, explain technical concepts clearly, and build long-term relationships. \n

• Administrative Assistance and Office Administration skills to manage documentation, scheduling, proposals, and daily office workflows., * General understanding of IT and office imaging technologies, including printers, copiers, VoIP systems, and networking concepts. \n

• Ability to work on-site in Springfield, MO, with reliable transportation for occasional client visits. \n

• Proficiency with common office software (e.g., Microsoft Office suite, email, CRM tools). \n

• Prior experience in technology consulting, office equipment sales, or managed services is preferred. \n

• High school diploma or equivalent required; additional technical or business education is a plus.

Company Description CPI Technologies is a family-owned office technology provider that has been serving businesses since 1963. The company offers a comprehensive range of solutions, including managed IT, VoIP phone systems, interactive displays and whiteboards, document management software, and imaging equipment such as copiers and printers. CPI Technologies is a full-line office imaging equipment dealer for leading brands like Toshiba, Xerox, Epson, HP, and Risograph, and also sells and services major printer brands including HP, Lexmark, Dell, Samsung, and Oki. The organization provides managed print services and optimized network services, along with leasing options and service on all products sold. CPI Technologies operates multiple offices across Kansas, Missouri, and Arkansas, including a location in Springfield, MO.