Software Engineer (ServiceNow ITAM/HAM/SAM Developer)

This position will be responsible for the analysis, design, testing, development and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles., * Design, develop, and maintain ServiceNow ITAM solutions, including Hardware Asset Management (HAM) and Software Asset Management (SAM).

• Configure and support asset lifecycle processes encompassing procurement, deployment, inventory management, compliance, reclamation, and retirement.
• Develop and maintain integrations between ServiceNow, CMDB, Discovery, procurement systems, warehouse solutions, and asset management platforms.
• Build automated workflows and solutions to improve asset governance, compliance monitoring, certification, and remediation processes.
• Collaborate with business stakeholders, governance teams, security partners, and technology organizations to implement enterprise asset management controls.
• Support software license optimization, compliance audits, publisher true-ups, and remediation efforts to reduce risk, maintain compliance, and improve asset utilization across the enterprise.
• Troubleshoot complex production issues, perform root cause analysis, and implement solutions that improve system reliability, scalability, and performance.
• Support ServiceNow platform upgrades, releases, testing, deployment activities, and ongoing platform maintenance.
• Lead technical design reviews, mentor team members, drive best practices, and contribute to platform modernization and continuous improvement initiatives., Leads strategic business development and enterprise software sales for electric utility and AEC customers. Develops account strategies, identifies and closes opportunities, builds executive relationships, manages complex negotiations, forms strategic partnerships, and collaborates with marketing, product, and customer success teams. The role focuses on substation design, utility planning, AI-enabled engineering workflows, digital twins, and infrastructure modernization, with 30-50% travel across North America. Top Skills: Artificial IntelligenceDigital TwinEnterprise SoftwareGisSalesforce CRM Wells Fargo

Associate Account Resolution Representative - Credit Card Collections

3 Hours Ago Hybrid Entry level Entry level Fintech * Financial Services Handles inbound and outbound credit card collection calls, determines reasons for delinquency, negotiates repayment terms, and resolves outstanding balances. Uses company policies, products, procedures, and account resolution systems while meeting production goals and quality standards. Escalates complex issues, supports customers and team members, and works onsite on flexible schedules including weekends and holidays. Completes six weeks of required classroom training. Top Skills: Account Resolution SystemsAuto DialerDirect Dial System

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Bachelor’s degree, or equivalent work experience
• Five to six years of relevant experience

Skills & Qualifications

• ServiceNow development experience with strong expertise in IT Asset Management (ITAM).
• Deep experience implementing and supporting ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM).
• Strong proficiency with JavaScript, Glide API, Flow Designer, Integration Hub, Business Rules, Script Includes, and Client Scripts.
• Experience with CMDB, ServiceNow Discovery, Asset Lifecycle Management, and Configuration Management processes.
• Expertise developing and supporting REST APIs, SOAP services, and enterprise system integrations.
• Strong understanding of ServiceNow platform architecture, security models, ACLs, update sets, application development, and platform governance.
• Knowledge of asset governance, compliance controls, auditing requirements, operational support, and risk management best practices.
• Experience working within Agile Scrum environments, including sprint planning, backlog refinement, story estimation, testing, deployment, and delivery of solutions through the Software Development Lifecycle (SDLC).
• Demonstrated ability to design scalable ServiceNow solutions using platform configuration best practices while minimizing unnecessary customizations and maintaining long-term platform supportability.
• Proven track record of contributing within highly collaborative teams, proactively supporting teammates, sharing knowledge, and driving successful delivery of team objectives.

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)

Preferred Certifications

• ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM)
• ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM)
• ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM)

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies., 41K-83K Annually Mid level 41K-83K Annually Mid level Machine Learning * Payments * Security * Software * Financial Services Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards., In-Office or Remote United States 130K-150K Annually Expert/Leader 130K-150K Annually Expert/Leader

Design, develop, and maintain ServiceNow IT Asset Management solutions, including HAM and SAM. Build asset lifecycle workflows, integrations, governance controls, compliance monitoring, and license optimization capabilities. Troubleshoot production issues, support platform upgrades and deployments, and improve reliability and scalability. Collaborate with stakeholders and security teams, lead technical design reviews, mentor engineers, and promote platform modernization using Agile and DevOps practices. The summary above was generated by AI

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.