Director of Business Systems

• Uphold the company’s values, mission, and quality policy in all activities.

• Develop and execute the business systems strategy in alignment with corporate objectives.

• Work on integration of new companies to integrate their systems into our overall group portfolio

• Manage CRM platform (Salesforce), Quality Systems and Implement MRP changes on new acquisitions

• Collaborate with business units to assess needs, identify gaps, and implement system-based solutions.

• Ensure system integrity, data accuracy, and compliance with regulatory and security standards.

• Drive continuous improvement initiatives through automation, process redesign, and system enhancements.

• Manage vendor relationships, contracts, service-level agreements (SLAs), and performance.

• Oversee change management and end-user training during new system rollouts or upgrades.

• Manage our current ERP (Infor Visual), and build BI tools to help develop a more integrated network

• Evaluate current service provider and determine path forward

• Integrate Datarails financial platform across the company

• Monitor KPIs to measure system performance and business impact.

• Stay current on industry trends and emerging technologies that can improve operations.

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (Master’s preferred).

• 10+ years of experience in business systems or IT management roles, including 5+ years in a leadership position.

• Proven experience with ERP and other enterprise platforms (e.g., SAP, Oracle, NetSuite, Salesforce).

• Strong knowledge of business process mapping, systems integration, and data governance.

• Excellent leadership, project management, and communication skills.

• Ability to manage complex projects across multiple departments and stakeholders.

Preferred Experience & Skills:

• Experience in manufacturing, distribution, or a highly regulated industry.

• Lean Six Sigma, PMP, or similar certifications.

• Familiarity with Agile/Scrum methodologies.

Work Environment:

• Office-based with occasional travel to other facilities or vendor sites.

• May require extended hours during system go-lives or major upgrades.

Expected Hours of Work: This is a Full-Time salary position required to work Monday through Friday, with occasional overtime as needed.

Travel:

Up to 25%