HSM Solutions Expert

• Act as a technical advisor for customers implementing payment and general-purpose HSM solutions.
• Support Sales during technical discussions and translate customer requirements into suitable HSM-based solutions.
• Guide customers through onboarding, integration, testing and go-live.
• Advise on secure solution architecture, cryptographic concepts, key management and HSM integration patterns.
• Troubleshoot HSM, application integration and connectivity issues together with internal technical teams.
• Support customers with HSM commands, APIs, client libraries and application integration.
• Develop practical examples and small scripts, for example using Python or OpenSSL, to support customer implementations.
• Contribute to the technical integration and productisation of new HSM models within the service platform.
• Define technical requirements and work with Service Architecture, Operations and Security & Compliance to ensure new solutions are secure, supportable and scalable.
• Identify recurring customer requirements and use cases and translate them into improvements of the service offering.
• Contribute to technical documentation, operational readiness and customer-facing guidance.
• Provide HSM expertise for security and compliance activities, including areas such as PCI DSS and PCI PIN.

• Hands-on experience designing, integrating or operating HSM-based solutions.
• Experience with payment HSMs, ideally Utimaco AT1000 or comparable platforms such as Thales payShield.
• Experience with general-purpose HSMs, ideally Utimaco SecurityServer, u.trust Anchor or comparable products.
• Good understanding of cryptography, key management and information security principles.
• Experience integrating HSMs into applications and Linux-based environments.
• Ability to analyse and troubleshoot complex technical integration problems.
• Understanding of how technical components are integrated into reliable and supportable service environments.
• Basic scripting or programming experience, ideally with Python and OpenSSL.
• Strong customer-facing and communication skills, with the ability to explain complex technical topics clearly.
• Good written and spoken English.
• Ability to work independently in an international and distributed environmen

Preferred skills and experience:

• Experience integrating new HSM platforms or cryptographic technologies into existing products or services.
• Experience across multiple payment and general-purpose HSM platforms.
• Knowledge of cloud service architectures and managed security services.
• Experience commissioning or operating HSM environments.
• Familiarity with PCI DSS, PCI PIN, GSMA or comparable security and compliance frameworks.
• Security certifications such as CISSP or comparable qualifications.
• Experience working with banks, payment organisations or large enterprise customers.
• Spanish or other additional languages.

• An open and friendly corporate culture characterized by constructive and collaborative interaction
• Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
• We also support you privately - benefit from special payments or additional vacation days on anniversaries or other special occasions
• Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken

Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all parts of the world trust the company’s long-term, proven reliability and investments protection, as well as its many certified IT security standards. Utimaco stands for recognizes product quality, user-friendly software, excellent support and trusted high security-made in Germany.