Salesforce Developer III

Build and sustain capabilities on the Enterprise Customer Relationship Management (eCRM) Development, Operations, and Sustainment (DOS) contract., * Analyze new requirements against existing platform capabilities and recommend the simplest solution that meets them.

• Develop and maintain API integrations with Navy HR systems, including error handling and retry logic.

• Support authentication and single sign-on integration for eCRM applications.

• Migrate legacy system functionality and data into eCRM.

• Deliver changes through the team’s CI/CD pipeline under established configuration management and change control.

• Write unit and automated regression tests, and support integration, performance, and Government acceptance testing.

• Evaluate each Salesforce release for impacts to eCRM and for new features that can replace custom code.

• Diagnose and resolve production incidents and defects.

• Build user-facing features that meet Section 508 accessibility standards.

• Document designs, interfaces, and releases to support contract deliverables.

• Apply DoW cybersecurity controls in development work and support system accreditation.

• Assess automation and AI capabilities, including Agentforce, for Navy HR use cases.

• Share technical guidance with Government and partner developers working on eCRM.

• Maintain regular and punctual attendance.

• Perform other duties as assigned.

· Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field.

· Five (5) or more years of software development experience, including at least 3 years of hands-on Salesforce development.

· Demonstrated proficiency in Apex, Lightning Web Components, Flow, SOQL, and Salesforce REST and SOAP APIs.

· Experience delivering Salesforce work on an Agile team using source control and CI/CD deployment.

· Active Salesforce Certified Platform Developer credential (formerly Platform Developer I).

· Active Secret security clearance (generally, U.S. citizenship required).

· Must obtain and maintain any necessary security access and/or background checks.

DESIRED QUALIFICATIONS & SKILLS

· Experience on Navy, DoW, or federal Salesforce programs, especially in IL-4 or higher environments.

· Clear written and verbal communication skills, including the ability to document technical designs for Government review.

· Active CompTIA Security+ CE or another DoW 8140-approved certification (IAT Level II or higher).

· Service Cloud experience, including case management, Omni-Channel, and Knowledge.

· Additional Salesforce certifications, such as Platform App Builder, Administrator, Platform Developer II, JavaScript Developer I, or Agentforce Specialist.

· Experience with Salesforce DevOps tools such as Flosum, Copado, Gearset, or Salesforce DX.

· Experience migrating data and functionality from legacy systems into Salesforce.

· Experience with CAC/PKI authentication and SAML or OAuth single sign-on.

· Experience with automated testing frameworks such as Playwright or Provar., Must have or be able to attain a valid state driver’s license and be insurable on the company’s automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is less than 25%.

Develop and sustain Salesforce eCRM capabilities for Navy HR systems. Responsibilities include building API integrations, authentication and single sign-on, legacy migrations, CI/CD deployments, automated testing, release impact analysis, production support, accessibility compliance, cybersecurity controls, system accreditation support, AI capability assessment, documentation, and technical guidance. The summary above was generated by AI, Compensation & Benefits:

• Pay: $88,000 - $103,000 annually
• Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Vacation & Paid Personal Time, 11 Paid Federal Holidays, and Leave of Absence.