Professional Services Consultant

The Sage Corporation

Austin, TX, United States

20 days ago

Apply on www.indeed.com

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Software as a Service System Configuration Data Validation Data Migration Financial Software Human-Computer Interaction Interoperability Network Troubleshooting Sage Accounting Software Configuration Management Product Software Implementation Methods Software Systems

+2 more

Data Import/Export Software Troubleshooting

Job description

You will be delivering services to customers following our Project Delivery Methodology and utilizing our service delivery tools while adhering to project plans and staying within a project’s scope (as defined in the signed Statement of Work).
System Setup & Configuration: Design, configure, and validate key HCM components including Company Setup, Payroll & General Ledger Mapping, Tax Configuration, Time Off Plans, Workflow Management, Security Roles, Position Management, and Time & Expense Tracking.
Business Process Alignment: Collaborate with clients to map existing HR and payroll processes into Sage HCM, ensuring optimal configuration and alignment with compliance requirements and organizational policies
You will be supporting customer legacy system data migration including performing data import template reviews, identifying/resolving customer population errors, and loading the data via the Sage HCM user interface.
Training & Troubleshooting software troubleshoot system issues and deliver hands-on training sessions to guide clients through using the software effectively.
Integration Support: Collaborate with integration teams to connect Sage HCM with external systems (e.g., accounting, benefits, or timekeeping platforms), validating data flows and ensuring system interoperability as needed.
Project Communication: It’s essential that you complete assignments on-time and provide regular status updates on work assignments to Project Managers and our customers.
You will keep current on the latest software features and enhancements released quarterly by Product Management.

Requirements

5+ years of experience delivering professional consulting or implementation services for HCM, ERP, or financial management software (Sage Intacct or other ERP experience is a plus).
Accounting background/knowledge is required
Strong understanding of HCM setup principles-including organizational structures, payroll taxation, benefits administration, and time management.
Proven experience conducting client discovery sessions, performing software configuration, and guiding end users through implementation and adoption, and administrative level training.
Exposure to multiple industries such as non-profit, construction, government, and service-based organizations, with an understanding of unique payroll and compliance requirements.
Demonstrated ability to manage multiple client projects simultaneously, meeting deadlines and utilization goals while maintaining high customer satisfaction.
Experience implementing SaaS-based software and a passion for technology, process, and automation, with a strong focus on Client success.
Advanced analytical, communication, and problem-solving skills.
Bachelor’s degree in Business, Accounting, HR Management, or a related field (MBA or CPA a plus).

Benefits & conditions

Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings #LI-EP1