IT Network Specialist

CareerCircle
Knoxville, TN, United States
19 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
$52,000.0 - $65,000.0
Working hours
Regular working hours

Tech stack

Microsoft Excel VoIP Data Systems Networking Hardware Local Area Networks Network Troubleshooting Network Architecture Networking Basics Network Service Network Administration Productivity Software Wide Area Networks
+4 more
Network Switches Computer Network Operations Information Technology Cisco

Job description

We are seeking a versatile IT Network Specialist to provide networking, telecommunications, field-audit, and customer-support services across a large environment. This position will support phone installations, voice and network troubleshooting, network-port activation, campus moves, construction projects, room and data-port audits, and technical documentation. This team supports a variety of tools across, including digital signage as well. This is not a network infrastructure admin. Managing the network hardware and software (Cisco route/switch, LAN/WAN) is a separate team’s responsibility., * Install and support phones and related telecommunications equipment.

  • Troubleshoot voice, telephone, and connectivity issues.

  • Coordinate with Network Services and the Network Operations Center.

  • Facilitate network-port activation for moves, renovations, and new construction.

  • Install patch cables and complete related field tasks.

  • Conduct physical audits of classrooms, offices, suites, residence halls, and other spaces.

  • Compare physical room layouts and network ports with blueprints, maps, and as-built documentation.

  • Mark up plans electronically using an iPad or similar device.

  • Help maintain accurate room, circuit, and data-port records.

  • Perform data entry using internal systems and common productivity tools.

  • Support building openings, campus moves, renovation projects, and network-readiness activities.

Requirements

Data Entry Renovation Ringcentral Construction Blueprinting Adaptability Communication Team Oriented Floor Planning Microsoft Excel Digital Signage Microsoft Teams Customer Service Network Switches Customer Support Voice Technology As-Built Drawings Business Valuation Telecommunications Wide Area Networks Networking Hardware Local Area Networks Willingness To Learn Architectural Drawing Productivity Software Full Stack Development Network Infrastructure Network Administration Technical Documentation Network Troubleshooting Business Transformation Interpersonal Communications Troubleshooting (Problem Solving), The ideal candidate has strong foundational networking knowledge, understands how voice and data technologies work together, and is comfortable shifting between technical troubleshooting and hands-on field assignments. This is an on-site, field-based role requiring regular travel between offices, construction areas, and other facilities.

Top Skills Required

1 Networking and Voice/Telephony Knowledge

  • Understanding of networking fundamentals, network ports, switches, phones, and voice technology.

  • Ability to diagnose connectivity-related phone issues and communicate effectively with network and telecommunications teams.

  • Experience with RingCentral strongly preferred. The ability to learn basic platform programming is ok.

2 Blueprint, Field-Audit, and Documentation Experience

  • Ability to read blueprints, floor plans, and as-built drawings strongly preferred.

  • Experience validating physical spaces, room numbers, data ports, or infrastructure against technical documentation.

  • Ability to mark up plans electronically and accurately update supporting records.

3 Customer Service and Adaptability

  • Strong communication and interpersonal skills when supporting faculty, staff, departments, and technical partners.

  • Willingness to handle varied responsibilities ranging from troubleshooting to phone installation, audits, data entry, and patch-cable work.

  • Dependable, team-oriented approach with a willingness to learn and take ownership of assignments., * Prior hands-on experience supporting networking, telecommunications, phones, or voice technologies.

  • Experience with RingCentral or another enterprise telephony platform.

  • Familiarity with network switches and port-activation processes.

  • Experience reading construction drawings, blueprints, or as-built documentation.

  • Experience conducting physical technology, facility, room, or network-port audits.

  • Proficiency with Microsoft Excel, Microsoft Teams, and general data entry.

  • Experience supporting a campus, manufacturing plant, hospital, corporate facility, or other large multi-building environment.

  • Ability to learn new technology, processes, buildings, and internal systems quickly.

Only qualified candidates will be contacted To be considered, please make sure your resume reflects up to date and relevant experience. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Ringcentral Construction Blueprinting Adaptability Communication Team Oriented Floor Planning Microsoft Excel Digital Signage Microsoft Teams Customer Service Network Switches Customer Support Voice Technology As-Built Drawings Business Valuation Telecommunications Wide Area Networks Networking Hardware Local Area Networks Willingness To Learn Architectural Drawing Productivity Software Full Stack Development Network Infrastructure Network Administration Technical Documentation Network Troubleshooting Business Transformation Interpersonal Communications Troubleshooting (Problem Solving) +0

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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