Software Trainer

Focal Tech, Inc.
State College, PA, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$45,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Word Microsoft Excel Computer Literacy Microsoft Office

Job description

  • Provide remote and on-site training to new and existing customers
  • Provide customer support to existing customers via email and phone
  • Log all customer support requests/issues into CRM software
  • Testing of new product releases
  • Update software manuals and documentation

Requirements

  • Ability to work as a team and independently
  • Demonstrated experience training in a remote or on-site environment
  • Basic computer knowledge and familiarity with Microsoft Office products (Word, Excel, etc.)
  • Ability to communicate with a non-technical audience both verbally and written
  • Ability to prioritize and handle multiple assignments at any given time

Benefits & conditions

  • Health Insurance through Geisinger with a company contribution towards the monthly premium
  • Simple IRA Retirement plan through Edward Jones with a 3% company match.
  • Employee-paid Dental, Vision and AFLAC options
  • Paid Time Off

About the company

LunchTime Software, LLC, is a leading provider of cafeteria data management software solutions for K-12 school districts worldwide. Visit our website at www.lunchtimesoftware.com for more information on the products and services we offer.

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