Technical Support Administrator

PIP Global Safety
Wilkesboro, NC, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Business Software File Systems Microsoft Office

Job description

  • Handling correspondence via phone, email, and other communication channels. Creating new accounts for repairs.
  • Managing records, filing systems, and documentation, both electronic and paper based.
  • Performing basic data entry and preparing reports or correspondence.
  • Acting as a point of contact for employees, clients, and suppliers, providing information and support. Receiving customer orders, invoicing, and creating RGAs.
  • Supporting managers with administrative tasks to ensure smooth workflow.

Requirements

  • High School Diploma or equivalent required.
  • Experience in administrative support, customer service, order processing, or a related operational support environment preferred.
  • Proficiency in Microsoft Office Suite, Teams, and other business software applications.
  • Demonstrated ability to maintain accurate records and manage multiple tasks in a fast-paced environment.
  • Effective communication, organizational, and customer service skills.

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