Software Engineer

• Develop and integrate Python-based services, APIs and AI-enabled applications.
• Build agent workflows using prompts, tools, APIs, enterprise knowledge and structured data.
• Deploy and operate applications on Google Cloud using secure, observable and repeatable engineering practices.
• Configure and extend conversational and customer-experience use cases, including virtual agents, agent assistance and workflow automation.
• Participate in discovery sessions, rapidly prototype solutions and translate business needs into working technical outcomes.
• Test, troubleshoot and optimize agent behavior, integrations, latency, reliability and user experience.
• Create technical documentation, deployment runbooks and clear demonstrations for delivery teams and clients.
• Apply responsible AI, security, access-control and data-handling practices throughout the solution lifecycle.

• Strong Python programing skills.
• Good knowledge of REST APIs, JSON, webhooks and system integration.
• Hands-on cloud application development, deployment, logging and monitoring experience in GCP cloud
• Working knowledge of Git, CI/CD and Docker.
• Good awareness of Generative AI, LLMs, prompt engineering, RAG and AI agents.
• Basic SQL and data-handling skills.
• Good communication, troubleshooting, and customer-service process understanding.
• Strong analytical thinking, debugging, communication and learning agility.
• Willing to learn and upskill on Agentic AI or Google Gemini Enterprise

Preferred Skills

• Experience in a contact-center or conversational platform such as Genesys Cloud, NICE CXone, Amazon Connect, Dialogflow or a similar platform.
• Basic Experience designing customer journeys, conversation flows.

The base compensation range for this role in the posted location is: $68,911 to $161,544

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., At Capgemini, you will collaborate with cross-functional teams to deliver innovative technology solutions that drive business value and enhance client experiences. You will contribute to the design, development, and continuous improvement of scalable, high-quality solutions in a dynamic and collaborative environment., Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.