Security Systems Specialist

Allied Universal® is hiring a Security Systems Specialist. The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems., * Manage all operator users and utilize CCURE 9000, Exacqvision, and TDS for all Access Control, CCTV, and Visitor Management functions.

• Serve as a Project Manager for all Security System related migrations and projects
• Coordinate with client Security Operations Lead and Senior Security Manager on System projects
• Manage all Badge Administration duties and responsibilities
• Develop and manage all training guides for all security systems for end users
• Responsible for triaging and diagnosing all system errors and issues and auditing all critical alarms for functionality
• Serve as point of contact with Security Systems Vendor; manage vendor relationship; make recommendations to customer regarding service quality and upgrade needs
• Create all operator accounts for new and existing users for CURE 9000, ExacqVision, TDS, ITRAK, and Security Shared Mailboxes
• Update and manage all Security System Standard Operating Procedures
• Responsible for auditing all hardware, clearances, and events to ensure functionality
• Respond after hours to system-related emergencies
• Serve as Point of Contact for all Security System issues for all customer personnel

• Bachelor’s degree in Information Technology, Project Management, Criminal Justice, or related field of study
• Minimum of three (3) years of experience managing or using Security Systems at an administrator level
• Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
• Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations
• Professional, articulate, and able to use sound independent judgment and discretion
• Strong customer service and relationship building skills, * Experience using or managing CCURE 9000, ExacqVision and TDS Visitor Management
• Security certifications such as Associate Protection Professional (APP), Physical Security Professional (PSP), Certified Protection Professional (CPP)
• Strong knowledge of Physical Security Procedures and Risk Assessment
• Knowledge of IT Networking (IP Addresses, Subnet, Gateways, Servers)

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s matching 401(k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.