Senior Platform Engineer

Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems. Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s global payment capabilities to support client growth through payments., As a Senior Platform Engineer, these will be some of the key activities in your day-to-day role:

• Design, implement and operate scalable, secure and resilient AWS-based infrastructure that powers our engineering organization.
• Manage and evolve Kubernetes clusters, including EKS, to ensure high availability, performance and operational reliability.
• Automate infrastructure and standardize provisioning and lifecycle management through Infrastructure as Code and platform engineering practices.
• Operate and optimize shared platform services, including RDS, PostgreSQL/MySQL, MongoDB, Confluent Kafka, Redis, RabbitMQ, IBM MQ and Elasticsearch.
• Lead improvements in observability, monitoring, alerting, incident response and platform resilience, including root cause analysis and preventive actions.
• Define and track SLIs and SLOs for platform services while driving improvements in availability, performance, fault tolerance and disaster recovery readiness.
• Build self-service capabilities and improve the developer experience by reducing friction in infrastructure provisioning and operations.
• Contribute to platform architecture, technical strategy and roadmap decisions while collaborating closely with product engineering teams and mentoring other engineers.

• Strong experience working with AWS in production environments, designing and operating scalable cloud infrastructure. (Required)
• Significant hands-on experience managing Kubernetes environments, with experience in Amazon EKS. (Required)
• Experience operating distributed systems and stateful services at scale in high-availability or mission-critical environments. (Required)
• Experience with Infrastructure as Code, with Terraform preferred. (Required)
• Experience with CI/CD pipelines and DevOps practices. (Required)
• Experience operating messaging, event-driven and shared platform services such as Confluent Kafka, RabbitMQ, IBM MQ, Redis, Elasticsearch, relational databases and NoSQL databases. (Required)
• Experience defining and improving platform reliability through observability, monitoring, incident response, SLIs and SLOs. (Required)
• Experience with platform engineering models, internal developer platforms, SRE practices, regulated environments or cloud cost optimization. (Preferred)

Languages

• Fluent English. (Required)
• Fluent Spanish. (Required)

Hard Skills

Required

• AWS, including production cloud infrastructure and cloud-native architectures.
• Kubernetes, with Amazon EKS experience.
• Infrastructure as Code, with Terraform preferred.
• Cloud networking and security fundamentals.
• Confluent Kafka, RabbitMQ and IBM MQ.
• Relational and NoSQL databases, including PostgreSQL and MongoDB.
• Observability and monitoring, including tools such as Prometheus, Grafana, ELK or Datadog.

Preferred

• Platform engineering and internal developer platform practices.
• Security best practices and compliance frameworks.
• Cloud cost optimization techniques.
• Incident management and SRE practices.

Soft Skills

Required

• Strong troubleshooting, analytical thinking and problem-solving skills.
• Strong communication and collaboration skills.
• Ownership and accountability.
• Proactive mindset and ability to challenge the status quo constructively.
• Ability to balance operational stability with innovation.

Preferred

• Mentorship mindset and ability to support and elevate other engineers.
• Product mindset focused on enabling engineering teams through reliable internal platforms.

By joining our team, you will enjoy multiple benefits, such as:

• We care for your well-being, so you will have health insurance, life insurance, dental insurance, annual health care, and access to Wellhub.
• We promote flexibility with a hybrid and collaborative model; the selected candidate must be ready to work 60% on-site.
• We aim to boost your growth with access to self-development programs.
• We aim to make your workdays more accessible, so you will have transportation allowance and meal voucher/food voucher.
• Getnet Platforms is part of Santander Group, one of the world’s leading financial groups, with a presence in more than 22 countries.

If you want to shape the future of financial solutions, this is the place! At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities. Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best. Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.