IT PROFESSIONAL 3 - BUSINESS INTELLIGENCE

The Governor’s Finance Office, Office of Project Management, is seeking an experienced professional to join the Reports Team supporting the CORE.NV Enterprise Resource Planning (ERP) implementation project and ongoing production support. This position will work collaboratively with State employees, contractors, vendors, and project stakeholders to analyze business processes and design, develop, and support enterprise reporting and analytics solutions. Responsibilities include translating business requirements into scalable reporting solutions; developing and optimizing reports, datasets, and data models; performing data validation, reconciliation, testing, and root cause analysis; and supporting reporting modernization, deployment, and release management activities. The position will ensure compliance with enterprise BI governance and development standards, maintain technical documentation and reporting standards, and communicate findings and recommendations to technical and non-technical stakeholders. The successful candidate will also provide reporting and data support to other CORE.NV Project and Production Support teams, including human resources, fiscal, procurement, budget, grants, security/configuration, interfaces/integrations, and testing. The ideal candidate will have experience delivering enterprise-level BI solutions using complex data models, SQL, Power BI, and cloud data platforms such as Snowflake. Experience with tools such as JIRA, the Atlassian Suite, or ServiceNow is desirable. Strong organizational, analytical, communication, and problem-solving skills, along with the ability to adapt to evolving technologies and business needs, are essential.

Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency., Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.

Maintain documentation related to the assigned IT specialization’s architecture, operations, and other records of work activities as required.

Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.

Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.

Perform related duties as assigned.

Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions.

Bachelor’s degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above., This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Systems Administration: Detailed knowledge of: Some positions require knowledge of specific departmental information systems.

Working knowledge of: principles of designing test procedures; principles, practices, and procedures required to design, analyze, and maintain software; principles, tools, and techniques as applied to writing and modifying programs; systems programming languages and techniques.

General knowledge of: capacity planning techniques; performance monitoring principles and related software products; telecommunication technology and related systems software; various systems software products and their interrelationships; vendor procedures for applying maintenance and temporary fixes.

Ability to: communicate effectively orally and in writing; evaluate and tailor information system hardware and/or software to meet local requirements; implement auxiliary software and subsystems; maintain effective working relationships with others; provide mid-level technical consultation and training; recommend and implement system changes.

Skill in: implementing changes to a variety of networking systems; managing large volumes of data on various storage media.

Database Administration: Detailed knowledge of: physical and logical database structure and design; database backup and recovery scenarios and methodologies; database security management and data integrity.

Working knowledge of: computer and network operating systems, computer hardware, and communications systems; database and operating system performance tuning monitoring; business practices and procedures; customer service standards and procedures; business software, systems analysis, systems design, system development lifecycle, and information architecture to effectively design and create databases; structured query language.

Ability to: coordinate system design, applications and software programming, and computer operations activities relative to the database environment.

Applications Analysis and Development: Detailed knowledge of: basic programming techniques such as table handling and on-line file updates; general purpose programming languages (in software-oriented positions); principles, tools and techniques as applied to writing, modifying, and documenting programs; techniques of diagramming program flow.

Working knowledge of: access methods and file structures; at least one formal systems design methodology; principles of designing test procedures; principles, practices and procedures required to develop, design, and implement information system-based solutions in a wide range of problem domains.

General knowledge of: project control techniques, including cost estimating and resource scheduling.

Ability to: utilize interactive programming techniques; logically analyze problems of considerable complexity; test and validate information systems.