IT Project Manager ERP Implementation
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Role details
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Job description
· Develop and maintain integrated project plans, milestones, schedules, budgets, resource plans, and status reports for ERP initiatives.
· Manage the full project lifecycle, including requirements, process analysis, solution design, configuration, development, integrations, data migration, testing, training, go-live, and post-implementation stabilization.
· Track scope, schedule, budget, risks, issues, decisions, dependencies, and expected business benefits.
· Coordinate implementation activities across three ERP platforms and identify dependencies or conflicts between projects.
· Apply consistent project management practices, documentation standards, change controls, and governance requirements.
Cross Functional Coordination
· Coordinate a multidisciplinary group of approximately 20 project contributors assigned by their respective functional leaders; this coordination does not include direct supervision or performance management.
· Facilitate communication among business leaders, process owners, functional teams, technical teams, data governance resources, and external ERP partners.
· Confirm resource availability, clarify ownership of deliverables, and escalate resource constraints or unresolved issues to the Global CIO.
· Prepare and lead project meetings, document decisions, assign action items, and follow through on commitments.
Business Process and Requirements Management
· Partner with business leaders and process owners to document current-state and future-state processes and translate business needs into clear functional and technical requirements.
· Identify opportunities for process standardization, automation, scalability, and operational efficiency.
· Support evaluation of proposed solutions based on business value, cost, risk, security, maintainability, and implementation complexity.
· Help ensure ERP configurations and integrations support approved business requirements and standardized processes.
Data Governance Project Coordination
· Coordinate data governance workstreams within ERP projects in partnership with designated data owners and functional leaders.
· Incorporate data quality, security, ownership, classification, naming conventions, and standardization requirements into project plans and deliverables.
· Coordinate master data activities involving customers, vendors, products and SKUs, employees, locations, financial information, charts of accounts, and other critical data.
· Monitor data cleansing, validation, migration, reconciliation, and readiness activities before implementation milestones and go-live.
Risk Management and Executive Reporting
· Maintain project risk, issue, dependency, and decision logs and ensure appropriate owners and target dates are assigned.
· Provide clear status updates on scope, timeline, budget, risks, milestones, and expected benefits to the Global CIO and other stakeholders.
· Escalate material risks, delays, resource gaps, budget concerns, and decisions requiring executive direction.
· Support project prioritization by providing reliable information regarding impact, effort, risk, dependencies, resources, and anticipated return on investment.
Requirements
· Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field.
· Five or more years of experience managing ERP implementations, enterprise systems projects, IT transformation initiatives, or related programs.
· Experience coordinating cross-functional project teams and working with external implementation partners or vendors.
· Working knowledge of ERP functional processes, integrations, APIs, databases, interfaces, data flows, testing, and data migration.
· Experience with data governance, master data, data quality, or enterprise data standardization.
· Bilingual English and Spanish proficiency, with strong written and verbal communication skills in both languages.
Preferred Qualifications
· Project management certification such as PMP, CAPM, PRINCE2, or an Agile certification.
· Experience managing multiple ERP platforms or implementations across multiple companies or business units.
· Experience developing business cases, tracking project benefits, and presenting to executive stakeholders.
Core Competencies
ERP implementation and project management; business process analysis; data governance and data quality; stakeholder communication; vendor coordination; risk and issue management; strategic prioritization; change management; problem solving; organization; and business acumen.
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