Data & Business Intelligence Manager - State Grants

The Data & Business Intelligence (BI) Manager - State Grants is responsible for ensuring the quality, integrity, accessibility, and effective use of program, operational, and health data. The position combines data management with business intelligence to ensure organizational data is accurate and reliable and is transformed into meaningful reports, dashboards, and information that support program operations, contract performance, and management decision-making.

The Data & BI Manager manages assigned data portfolios and works closely with Programs, Operations, Finance, Analytics, system vendors, and other partners. Responsibilities include data quality and validation, reporting, dashboard development, performance monitoring, and identification and resolution of data issues.

Supervisory Responsibilities

The Data & BI Manager may supervise Data Analysts, BI Analysts, Data Specialists, or other assigned data-support positions as the organization’s data function develops. The position may also coordinate the work of consultants, vendors, or other technical resources supporting assigned data and business intelligence activities.

Essential Duties and Responsibilities1. Data Management and Quality

• Manage assigned organizational data sets and establish processes to ensure data accuracy, completeness, consistency, and reliability.

• Conduct routine and targeted data-quality reviews and identify errors, anomalies, missing information, and inconsistencies.

• Develop and maintain data-validation procedures, quality controls, and reconciliation processes.

• Investigate data-quality issues and coordinate with appropriate staff, systems teams, or vendors to resolve root causes.

• Develop and maintain data definitions, business rules, data dictionaries, and related documentation.

• Support organizational data-governance standards and procedures.

• Monitor data received from internal systems and external partners for completeness and accuracy.

• Ensure data issues that could affect reporting, payments, contractual performance, or decision-making are identified and escalated promptly.

1. Business Intelligence, Reporting and Dashboards

• Develop, maintain, and enhance dashboards, reports, scorecards, and other business intelligence tools.

• Produce routine and ad hoc reports for leadership, Programs, Operations, Finance, funders, and other stakeholders.

• Develop and monitor key performance indicators and operational measures.

• Analyze data to identify trends, patterns, variances, performance issues, and opportunities for improvement.

• Translate complex data into clear and meaningful information for technical and non-technical audiences.

• Work with internal stakeholders to define reporting requirements and develop effective reporting solutions.

• Automate recurring reports and data processes when feasible.

• Ensure reports and dashboards use consistent, validated data definitions and methodologies.

1. Data Analysis and Performance Monitoring

• Analyze program, operational, claims, and other assigned data to support organizational performance monitoring.

• Identify trends and variations in referrals, enrollment, services, utilization, claims, payments, and other performance measures.

• Provide data and analysis to support program improvement and operational decision-making.

• Assist departments in interpreting data and identifying opportunities for improved performance.

• Conduct targeted analyses in response to leadership, program, contract, or operational questions.

• Collaborate on organization-wide analytics, outcomes measurement, and strategic analysis as appropriate.

1. Data Systems and Cross-Functional Coordination

• Work with Informatics team leadership, system vendors, and other technical resources to address data-related system issues.

• Assist with defining data requirements for system enhancements, interfaces, reports, and data exchanges.

• Participate in testing and validation of system changes that affect data, reports, claims, or business intelligence.

• Validate data following system implementations, conversions, upgrades, or interface changes.

• Coordinate with Programs to understand workflows and business processes that affect data quality.

• Coordinate with Operations regarding contractual data and reporting requirements.

• Work with external subcontractors and partners to resolve data discrepancies and reporting issues.

• Maintain documentation of data processes, report specifications, business rules, and reconciliation methodologies., Works closely with the Chief Data & Information Officer, Director of Analytics, Director of Business Applications & Systems, Programs, Contracts and Grants, Finance, technology and system vendors, consultants, and other internal and external partners.

Measures of Success

Success will be demonstrated by reliable and accurate organizational data; timely identification and resolution of data-quality issues; accurate and useful dashboards and reports; consistent data definitions and reporting methodologies; and the availability of meaningful information that supports program, operational, contractual, and management decision-making.

Standard Employment and Administrative Requirements

• Perform the essential functions of the position with or without reasonable accommodation.

• Maintain regular and reliable attendance consistent with the approved work arrangement and organizational needs.

• Comply with organizational policies, procedures, ethical standards, confidentiality requirements, and applicable laws, regulations, grant terms, and contractual obligations.

• Protect confidential, proprietary, personal, financial, and protected health information obtained through the course of employment.

• Maintain any licenses, certifications, training, or clearances required for assigned responsibilities.

• Perform other related duties as assigned. Additional duties should be consistent with the general nature and level of responsibility of the position.

Physical Demands

The physical demands described below are representative of those generally required to perform the essential functions of this professional office position. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions.

• Regularly sit, communicate, and use a computer, telephone, and other standard office equipment for extended periods.

• Frequently use hands and fingers to operate a computer and handle documents and office materials.

• Occasionally stand, walk, reach, bend, or move within an office environment.

• Occasionally lift, carry, push, or pull items weighing up to 20 pounds.

• Possess sufficient visual and auditory ability, with or without accommodation, to review detailed information, participate in meetings, analyze data, and communicate effectively.

Work Environment

Work is generally performed in a professional office or approved remote-work environment and requires extensive computer use, participation in virtual and in-person meetings, and interaction with employees, vendors, consultants, partners, and organizational leadership. The employee may occasionally need to adjust work hours to meet reporting deadlines, system implementations, data-validation needs, or other organizational requirements., Healthy Start MomCare Network (HSMN) is seeking a Data & Business Intelligence Manager - State Grants to help ensure organizational data is accurate, reliable, accessible, and transformed into meaningful information.

This position brings together data management, quality assurance, reporting, dashboards, and performance analysis. The Data & BI Manager will work across Programs, Operations, Finance, Analytics, Informatics, system vendors, and external partners to provide information that supports program operations, contract performance, payment processes, and management decision-making.

What You Will Lead

• Manage assigned organizational data sets and establish effective standards for accuracy, completeness, consistency, and reliability.

• Conduct data-quality reviews, identify discrepancies and root causes, coordinate corrective action, and escalate issues affecting reporting, payments, or contract performance.

• Develop and maintain dashboards, reports, scorecards, key performance indicators, and other business intelligence tools.

• Analyze program, operational, claims, utilization, payment, and other assigned data to identify trends, risks, and improvement opportunities.

• Translate complex data into clear, meaningful information for leadership and technical and non-technical stakeholders.

• Define and document data definitions, validation rules, business rules, reporting methodologies, data dictionaries, and reconciliation processes.

• Support data requirements, testing, validation, conversion, interfaces, reporting, and data exchanges associated with system changes and implementations.

• Coordinate with internal departments, vendors, subcontractors, and partners to resolve data discrepancies and strengthen reporting processes.

• Strong knowledge of data management, data quality, reporting, and business intelligence principles.

• Strong analytical and problem-solving skills, including the ability to identify data discrepancies and determine root causes.

• Experience developing reports, dashboards, scorecards, and performance measures.

• Proficiency with business intelligence and data-visualization tools such as Power BI or similar platforms.

• Proficiency with data-querying and analysis tools; SQL experience preferred.

• Strong Excel skills and experience working with large and complex data sets.

• Ability to understand and document data definitions, business rules, and reporting methodologies.

• Ability to translate complex data into meaningful information for non-technical audiences.

• Strong attention to detail and commitment to data accuracy.

• Ability to manage multiple reporting requirements, deadlines, and priorities.

• Strong written and verbal communication skills.

• Ability to work collaboratively with technical, programmatic, financial, contractual, and executive staff.

• Understanding of healthcare or public-health data preferred.

• Understanding of healthcare claims and payment processes preferred.

Minimum Qualifications

• Bachelor’s degree in data analytics, information systems, business analytics, computer science, healthcare administration, public health, statistics, business administration, or a related field.

• Four or more years of progressively responsible experience in data management, business intelligence, reporting, healthcare analytics, or a related field.

• Demonstrated experience with data quality, validation, reporting, and analysis.

• Experience developing dashboards, reports, or other business intelligence products.

• Experience working with complex data sets and multiple data sources.

• Equivalent combinations of education and relevant professional experience may be considered.

Preferred Qualifications

• Five or more years of data management, business intelligence, healthcare analytics, or related experience.

• Experience with Medicaid, managed care, healthcare claims, or health plan data.

• Experience with claims-payment reconciliation, denial analysis, or revenue and payment data.

• Advanced experience with Power BI or comparable business intelligence tools.

• Experience with SQL, relational databases, data warehouses, and data visualization.

• Experience working with healthcare information systems, case-management systems, or electronic data exchanges.

• Familiarity with healthcare transactions, including eligibility, claims, and payment data.

• Experience in public health, maternal and child health, population health, or government-funded healthcare programs.

• Experience developing automated reporting and data-quality processes., * Bachelor’s degree in data analytics, information systems, business analytics, computer science, healthcare administration, public health, statistics, business administration, or a related field.

• Four or more years of progressively responsible experience in data management, business intelligence, reporting, healthcare analytics, or a related field.

• Demonstrated experience with data quality, validation, reporting, analysis, dashboards, and complex data sets.

• Proficiency with business intelligence or data-visualization tools such as Power BI or a comparable platform.

• Strong Excel, analytical, problem-solving, organizational, documentation, and communication skills.

Preferred Qualifications

• Five or more years of data management, business intelligence, healthcare analytics, or related experience.

• Experience with Medicaid, managed care, healthcare claims, health plan, payment, denial, or revenue data.

• Experience with SQL, relational databases, data warehouses, automated reporting, or advanced Power BI capabilities.

• Experience in public health, maternal and child health, population health, or government-funded healthcare programs.

Why This Role Matters

The successful candidate will strengthen HSMN’s ability to trust its data, understand performance, identify issues early, meet reporting and contractual requirements, and make informed decisions that support programs serving Florida families., * information sys/data mgmt/analytics/technology: 7 years (Required)

• leading staff/contractors/vendors/complex tech & data: 5 years (Required)

Work Location: Hybrid remote in Tallahassee, FL 32301

Full-time regular employees are eligible for medical and dental benefits paid for by FAHSC and available upon hire, an employer-paid retirement plan, generous paid leave, paid holidays, and more. Benefit plans and eligibility are governed by the applicable plan documents and organizational policies and may be amended from time to time., Full-time regular employees are eligible for medical and dental benefits paid for by FAHSC and available upon hire, an employer-paid retirement plan, generous paid leave, paid holidays, and more. Benefits are subject to applicable plan documents and organizational policies., * Dental insurance

• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you able to work in Tallahassee, relocate to Tallahassee, or travel there regularly?
• Briefly describe a complex technology, data, cybersecurity, or system-modernization initiative you led. What was your role, and what measurable result was achieved?