AI Engineer III
Victra - Verizon Wireless Premium Retailer
Durham, NC, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
Tech stack
Artificial Intelligence
Computer Vision
Microsoft Azure
Cloud Computing
Information Systems
Programming Tools
Python (Programming Language)
Open Source Technology
Role-Based Access Control
Software Construction
Cloud Platform System
Large Language Models
+2 more
Information Technology
Software Coding
Job description
- Customer Focus and Results Driven: Build and ship agent systems that employees use in their daily work, with evaluation and monitoring in place before launch.
- Design and build the shared platform for agents, including business context, permitted actions, identity and permissions, runtime environments, and auditability.
- Provide guidance on agent frameworks and observability to support reliable, measurable system performance.
- Take agents from answering questions to taking actions, defining safe stages for recommendations, actions requiring approval, and autonomous execution.
- Relationship Building: Collaborate with other engineering teams to develop reference architectures and implementations they can adopt.
- Strategic Thinking: Evaluate build-versus-buy options and recommend solutions aligned with business needs and technical requirements.
- Change Management: Design platform-agnostic systems that preserve flexibility and help Victra adapt as AI capabilities evolve.
- Participate in framework and platform evaluations and reviews of technical proposals.
- Talent Management: Mentor early-career engineers through pairing, coaching on engineering processes, and support for career development.
Requirements
- 5+ years building software or cloud systems, with at least 3 years delivering to the cloud (Azure preferred).
- Experience with agentic development tools (e.g. Claude Code, Codex, or similar).
- At least one AI or agent system you shipped to production with named users and a working evaluation loop.
- Working knowledge of Azure AI Foundry, including the resource model and what Agent Service needs from the network.
- Strong Azure fundamentals: identity and RBAC, networking and private connectivity, monitoring, and cost management.
- Current hands-on coding ability (Python a plus).
- Fluency with at least one open-source agent framework and one LLM observability stack.
- Bachelor’s degree in computer science, information systems, or equivalent experience., * Experience with AWS Bedrock or another second model platform, and a view on what actually ports between them.
- Computer vision work, particularly still-image processing.
- Retail, multi-site, or field-operations software.
Benefits & conditions
- Paid training and career development opportunities.
- Comprehensive health, dental, and vision insurance.
- 401k retirement plan.
- Tuition reimbursement.
- Employee discounts on Verizon services.
- Referral bonuses.
- Career pathing opportunities.
About the company
Victra is building AI into how our stores run and how we operate our business. Over the next year, this includes a chat assistant for our field teams, a voice agent for our call center, a pipeline for turning store video into insights, and more.
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Prepare application
- Draft this with your agent
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