Payment Systems Supervision Specialist

Every time anyone uses a cash machine, transfers money, uses contactless, or gets paid, they use a payment system. Payment systems are always evolving and the PSR is here to make sure they work well for everyone. Follow this link to find out more About The PSR.

The PSR is an independent economic regulator led by interim Managing Director, David Geale - who is also FCA Executive Director, Payments and Digital Finance. Operationally the PSR is currently an independent subsidiary of the Financial Conduct Authority (FCA), however in March 2025 the Prime Minister announced that the PSR would be consolidated into the FCA, a pragmatic next step in simplifying regulation of payments. This transition will likely take some time and will follow a Government consultation, although the Government has already been clear that payment systems must continue to be effectively regulated. For the time being, therefore, the PSR continues to focus on delivering its important and impactful programme of work, collaborating closely with the FCA.

The Payment Systems Market Intervention Department (PSMI) you are applying to join will ultimately move into the FCA when the new legislation takes effect. Candidates should be aware, therefore, that there may be changes to their responsibilities as consolidation into the FCA progresses.

The Payment Systems Market Interventions (PSMI) Division helps maintain confidence in the UK’s payment systems through proactive supervision, monitoring and regulatory oversight. The team works to improve outcomes for payment system users by promoting compliance, challenging poor practices and addressing emerging risks across the sector.

The Supervision team oversees key payment systems, including Faster Payments, LINK, Visa, Mastercard and, following legal cutover, systems such as Open Banking. Supervision plays a vital role in managing regulatory relationships, assessing market developments and ensuring regulatory interventions deliver positive outcomes.

Role responsibilities

• Contributing to FCA consolidation planning and approach to supervision post legal cutover. This could include specific dedicated time to supporting the development of new ways of working and consolidating actions across the PSMI division
• Managing supervisory relationships with participants in payments systems across a range of the PSR’s rules and regulations
• Contributing to the development and continuous improvement of the PSR’s supervisory approach, including by identifying emerging risks, lessons learned and opportunities to enhance effectiveness
• Building a clear understanding of firms in their markets, including their operating environments, business strategies and governance arrangements
• Building effective working relationships with key internal stakeholders and teams whose work is material to supervision
• Promoting a culture of collaboration, inclusion and learning within the PSMI division, acting as a role model for PSR values and behaviours

Do you have experience in Supervising experience?, Minimum:

• Demonstrated experience in compliance and/or stakeholder relationship management roles within a supervisory, monitoring or regulatory environment
• Experience operating in a role requiring significant internal and external engagement or influence
• Ability to analyse complex information, identify key issues and produce clear, well-reasoned written outputs including recommendations

Essential:

• Demonstrable understanding of supervision and its role in delivering effective, proportionate regulation, supported by casework experience gained within a compliance, supervisory or regulatory environment
• Experience developing and maintaining effective stakeholder relationships, with the ability to influence, negotiate and collaborate across organisations
• Effective verbal and written communication skills, with the ability to explain and present complex issues clearly and persuasively
• Sound judgement, decision-making ability and professionalism, with a proactive and organised approach to managing competing priorities and delivering outcomes
• Solid project management and planning skills, with the ability to prioritise workloads, meet deadlines and maintain high standards of delivery
• Knowledge of the regulatory landscape and public policy relating to economic regulation or competition, within payments, financial services or another regulated industry.

Pulled from the full job description

• Annual leave
• Company pension
• Paid volunteer time
• Private medical insurance, * Salary: National (Edinburgh and Leeds) ranging from £53,800 to £59,800 and London from £59,200 to £65,000 (salary offered will be based on skills and experience), * 25 days annual leave plus bank holidays
• Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.