Microsoft 365 Administrator / Support Engineer (Remote, UK) - NIT - London

We are looking for a capable Microsoft 365 professional to strengthen our team and take ownership of day-to-day administration and support across our client base. You will work remotely, with autonomy and variety, as part of a close-knit team where your work is visible and valued.

What you will do

• Administer Microsoft 365 environments: Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID (user, group and licence management)
• Handle support requests across a range of clients, resolving issues promptly and clearly
• Manage user onboarding and offboarding, mailboxes, permissions and licensing
• Support endpoint management through Intune and assist with security hygiene (MFA, Conditional Access, sign-in monitoring)
• Maintain clear documentation and contribute to keeping client environments tidy and well-governed

• Solid hands-on experience administering Microsoft 365 and Entra ID (Azure AD)
• Strong troubleshooting skills and a methodical, self-sufficient approach
• Clear, professional communication, comfortable dealing directly with clients
• Able to work independently in a remote setting and manage your own workload
• Right to work in the UK

Desirable

• Experience in an MSP or multi-client environment
• Intune / endpoint management, and some Azure exposure
• Relevant Microsoft certifications (e.g. MS-102, AZ-104)
• Familiarity with security tooling and email authentication (Bitdefender, DMARC/DKIM/SPF), English - Advanced

£30,000 - £38,500 yearly