Mill IT Applications Sr. Advisor M/F

The Mill IT Applications Sr. Advisor serves as a senior technical resource and trusted business partner supporting critical manufacturing and mill applications. This position is responsible for the leadership, support, enhancement, and optimization of technology solutions that enable safe, reliable, and efficient mill operations.

The role collaborates closely with Operations, Maintenance, Reliability, Engineering, Quality, Supply Chain, and Corporate IT teams to identify business needs, drive continuous improvement initiatives, and implement technology solutions that improve operational performance. As a recognized subject matter expert, the Sr. Advisor provides technical leadership for application support, system enhancements, integrations, and project execution while ensuring alignment with business objectives and IT standards., * Serve as the primary subject matter expert for mill manufacturing applications, providing technical leadership, support, and continuous improvement of critical business systems.

• Partner with Operations, Maintenance, Reliability, Engineering, Quality, and Supply Chain leaders to identify business needs and develop technology solutions that enhance safety, efficiency, reliability, and operational performance.

• Lead application enhancements, upgrades, implementations, and integration projects, coordinating business stakeholders, vendors, and IT resources.

• Drive continuous improvement initiatives by identifying opportunities to optimize processes, improve data quality, and increase system effectiveness across mill operations.

• Provide advanced troubleshooting and resolution of complex application, system, and business process issues while ensuring minimal disruption to operations.

• Support reporting, analytics, and data management capabilities that enable informed business decision-making and operational insights.

• Ensure supported applications comply with cybersecurity, governance, business continuity, and regulatory requirements.

• Develop and maintain application standards, documentation, support processes, and best practices while providing guidance to users and technical teams.

• Evaluate emerging technologies and recommend solutions that support manufacturing excellence and digital transformation initiatives.

• Act as a trusted advisor to mill leadership, leveraging technology to achieve business objectives and improve overall operational performance.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related field.
• Equivalent combination of education and experience may be considered., * Minimum of 7 years of experience supporting business-critical applications in a manufacturing environment.
• Experience leading application enhancements, implementations, and continuous improvement initiatives.
• Demonstrated ability to influence stakeholders and manage cross-functional projects.
• Experience serving as a technical resource and business partner for operational teams.

Preferred Experience

• Experience within pulp and paper, packaging, converting, or other process manufacturing industries.
• Knowledge of Manufacturing Execution Systems (MES), Quality Management Systems, Production Reporting Systems, CMMS, Process Historians, or related manufacturing applications.
• Experience with ERP integrations and manufacturing data systems.
• Experience with Microsoft Power Platform, Power BI, SQL, or related reporting

• Impactful Work - Contribute to meaningful sustainability initiatives.
• Career Growth - Access development programs and internal advancement opportunities.
• Education Support - Tuition reimbursement + certificate programs through partner schools.
• Competitive Compensation - Performance based bonus eligibility (role dependent).
• Comprehensive Benefits
• Multiple medical plans with virtual care options
• Generous 401(k) offerings
• HSA contribution match + additional preventive exam contribution
• Dental & vision coverage
• Company paid disability insurance
• Prescription benefits

Our recruitment process may include interviews, recruitment test, reference checks, and alcohol & drug testing.

At Billerud we believe that when we have tomorrow in mind, we will do our very best today. It is thanks to our employees that we are a world-leading company within the field of renewable paper and packaging materials. Do you want to realize your true value and work for a sustainable tomorrow? Join us!, At Billerud, you’ll be part of a collaborative, forward thinking team dedicated to shaping a more sustainable future. We’re committed to supporting your growth, well being, and long term success.