Software Engineer II AMIR Head End Support

Execute Head-End requirements, design, configuration, integration, testing, migration, cutover, and stabilization activities Configure and support the vendor Head-End application in partnership with technology vendors, system integrators, and internal teams Troubleshoot application, interface, data-quality, resource-usage, reliability, and performance issues Create scripts, alerts, dashboards, and automation to improve operational visibility and proactive issue detection Define subsystem interfaces, integration strategies, sequence diagrams, state models, and versioning practices Review vendor designs, code, test evidence, and system data for correctness, resilience, and compliance with requirements Support validation planning, including stress, endurance, fault-injection, and failure-recovery testing where appropriate Track technical risks, recommend mitigations, and maintain clear resolution ownership Lead small feature areas or technical initiatives, including work estimation, task coordination, and outcome reporting Partner with MDMS, integration, cloud, platform, security, and operational teams to support reliable AMI operations Support ongoing monitoring, stabilization, and operational readiness activities

5+ years of experience Bachelor’s degree in Computer Science, Engineering, Management Information Systems, or a related technical discipline

Skills SQL Scripting Python Java AWS Cloud AMI Head-End System Support MDMS Integration REST APIs SOAP APIs DevOps GitHub Datadog Splunk Streaming Integrations Operational Monitoring and Automation Software System Design Systems and Platform Architecture Knowledge Vendor Management Cross-functional Collaboration Technical Risk Management Technical Leadership Troubleshooting and Root Cause Analysis Operational Readiness and Stabilization Test Validation Planning Technical Documentation