Information Technology Specialist
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Role details
Tech stack
Job description
This Information Technology Specialist provides technical and analytical assistance involving Litigation Support which supports the information management needs of the United States Attorney’s Office (USAO).
If selected for this position, you will join a well-respected team that is responsible for providing Information Technology Specialist support in the U.S. Attorney’s Office, Eastern District of Pennsylvania, located in Philadelphia, Pennsylvania, focusing in the areas of litigation support; information technology support.
Typical work assignments will include:
- Providing customer support services, training, and assistance on a variety of routine applications in response to user requirements.
- Supporting and managing a litigative case throughout the case file lifecycle from the investigative stage through the appeals process.
- Performing essential Litigation Support tasks associated with day-to-day operations of utilizing specialty litigation support hardware and software network capability systems.
- Implementing programs to ensure users understand and adhere to government standards of systems security policies, procedures, and promote awareness of security issues among management and employees.
- Utilizing Information Technology to develop data and graphic representation of evidence in a courtroom setting.
- Aiding litigation teams on legal automation requirements and systems capabilities to facilitate litigation decisions, case preparation, and trial presentation., * You must be a United States Citizen or National to apply for this position.
- Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
- A probationary period may be required.
- If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
- Must provide resume and supporting documents (See required documents).
- You must meet all qualifications requirements by the closing date of the announcement.
- As needed, additional selections may be made using this announcement., * Assisting with development, planning, or coordination of litigation support services including trial preparation and presentations in response to customer needs using eDiscovery software;
- Planning or scheduling the installation of new or modified litigation supporting hardware and software to ensure seamless installation, minimize installation problems and downtime;
- Controlling or maintaining the office’s equipment inventory and managing network accounts.
- Troubleshooting and maintaining customer hardware and software to optimize system performance and identify components for improvements;
- Utilizing review platforms such as Everlaw, and other similar platforms to load discovery materials., Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments: Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., Note: Failure to submit a resume or supporting documentation may result in elimination for further consideration. To apply for this position, you must provide a complete Application Package which includes:
- Resume: Your resume showing relevant experience, job titles, duties, dates (must include MM/DD/YY for full consideration) of employment and work schedule for each (part-time XX hours per week or full-time). Limit your resume to 2 pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link: USAJOBS Help Center - Update your resume now so it meets new resume requirement
- A complete Assessment Questionnaire
- Other supporting documents:
- CTAP/ICTAP Documentation
- A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 “Notification of Personnel Action’’, documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Veterans Preference Documentation, if applicable:
- In order to verify your Veterans’ Preference entitlement, you must submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates:1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable); or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.
- In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower if a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, “Application for 10-Point Veteran Preference” dated October 2013 and all the required documentation identified on the reverse side of the SF-15 to support your preference claim.
- Any other supporting documentation required for verification as described in the announcement.
- Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; and
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Beginning and ending dates of appointment., * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
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Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
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Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources., Work site options Telework eligible No Remote job No Relocation expenses reimbursed No
Requirements
1) Attention to Detail - Is thorough when performing work or data and reviews own work to ensure accuracy, completeness, and consistency with standards. 2) Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. 3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 4) Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyses information and makes correct inferences or draws accurate conclusions. 5) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Applicants must meet or exceed the minimum proficiency levels for the required competencies listed above and experience for the grade level(s) for which they are applying.
Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying:
To qualify at the GS-09 level, you must possess, Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service performing (obtained in either the public or private sectors) (3) of the (5) duties listed below, Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience., This job does not have an education qualification requirement., Background Investigation: To ensure the accomplishment of its mission, the Department of Justice requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a clearance as a condition of placement in this Special Sensitive/High Risk position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs., * Accountability
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment., Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
Highly Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job;
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
Benefits & conditions
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered., $68,013 - $88,421 per year Pay scale & grade GS 9 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupations and job series
- 2210 Information Technology Management
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Special-Sensitive (SS)/High Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type
- National security
Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests.
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