Senior Specialist - Data Engineering

Provide L2L3 support for SAP BW and SAP BusinessObjects applications

Monitor daily weekly and monthly batch jobs data loads and reporting processes

Troubleshoot and resolve incidents production issues and data discrepancies within defined SLAs

Support and maintain BOBJ reports universes dashboards and scheduled publications

Perform root cause analysis and implement preventive measures for recurring issues

Coordinate with SAP Basis Security and infrastructure teams during deployments and system maintenance activities

Support business users with reporting data validation and analytical requirements

Develop minor enhancements automation solutions and performance improvements

Participate in weekendoncall support and critical incident management when required

Prepare operational dashboards support metrics and governance reports, Experienced SAP BW SAP BusinessObjects Support Consultant responsible for L2L3 production support monitoring incident management reporting support and continuous improvement initiatives with AWS and Databricks exposure being a strong advantage, The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams, Serve as the primary point of contact for business stakeholders and IT leadership

Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications

Coordinate with offshore teams for incident resolution enhancements and production support activities

Conduct incident triage escalation management and stakeholder communications for critical issues

Gather business requirements and translate them into enhancement requests for offshore teams

Review support metrics operational dashboards and service improvement opportunities

Lead root cause analysis discussions and drive preventive action plans

Coordinate SAP downtime activities releases and change management processes

Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations

Identify automation optimization and modernization opportunities across the SAP analytics landscape

SAP BW 7x support and administration experience

SAP BusinessObjects BOBJ 4x reporting and administration

Experience in incident problem and change management processes

Strong SQL and data analysis skills

Understanding of ETL processes and data warehousing concepts

Experience working with ticketing tools such as ServiceNow Jira or equivalent

Good stakeholder management and communication skills

Good to Have Skills

AWS services S3 EMR RDS IAM Secrets Manager

Databricks PySpark and Spark SQL

Autosys job scheduling

Tableau or Power BI reporting tools

Exposure to cloud data modernization and analytics platforms

Experience

410 years of experience in SAP BWBOBJ support and maintenance projects

Experience working in 24x7 production support environments

Retail Manufacturing or Consumer Goods industry experience preferred

Education

Bachelors degree in Engineering Computer Science Information Technology or related field, Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support

Experience managing production support engagements and stakeholder communications

Strong understanding of incident problem and change management processes

Knowledge of data warehousing reporting and analytics environments

Experience with ServiceNow Jira or equivalent ticketing tools

Excellent clientfacing communication and presentation skills

Experience leading global onsiteoffshore delivery models

Good to Have

AWS S3 EMR RDS IAM Secrets Management

Databricks PySpark and Spark SQL

Tableau and Power BI

Autosys scheduling

Exposure to cloud data modernization and migration programs

Experience

815 years in SAP BWBOBJ support and delivery

3 years in customerfacing onsite lead or support manager roles

Experience working with global delivery teams and executive stakeholders Skills

Mandatory Skills : AWS S3, Databricks, SAP Business Objects Other details

Actual compensation within the range will be dependent upon the individual’s skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $100,000.00 to $140,000.00 per year

LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert