Information Security Manager - IAM Operations

Wells Fargo is seeking an Information Security Manager to join our Cybersecurity Technology group. The Cybersecurity group is responsible for protecting the company from cyber threats, engaging with Wells Fargo businesses, assessing information security risk, providing identity services, performing security engineering, and operating the Cybersecurity function.

This Information Security Manager will be responsible for leading IAM operational teams and building a cross-trained organization that can effectively support multiple processes and functions. This role drives operational excellence, develops talent, promotes knowledge sharing, and ensures team members gain the skills necessary to provide coverage across critical functions. This manager will partner with stakeholders to deliver secure, compliant, and efficient access management services while improving workforce flexibility, resiliency, and employee development.

In this role, you will:

• Manage and optimize IAM business operations, ensuring alignment with organizational security and business objectives
• Investigate security incidents and recommend corrective action or risk treatment plans
• Provide training to users on IAM policies and procedures and offer expert troubleshooting and support for IAM-related issues
• Collaborate with IT, cybersecurity, HR, and business teams to enhance IAM processes, automation, and efficiency
• Develop IAM business strategies, metrics, and reporting to measure effectiveness and compliance
• Support IAM program initiatives, including role-based access control (RBAC), privileged access management (PAM) and identity lifecycle management
• Ensure seamless onboarding, offboarding and access review process to maintain security and minimize risks
• Manage IAM-related projects, driving continuous improvements in identity governance, workflows, and user experience
• Act as a liaison between business stakeholders and IAM technical teams to translate business needs into actionable IAM strategies
• Monitor and enhance IAM risk management processes, ensuring timely mitigation and security gaps
• Work with vendor, auditors, and regulatory bodies to ensure IAM operations adhere to best practices, Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• 5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience in Information Security operations management or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• 5+ years of Identity Access Management experience preferred
• 2+ years of Technology or Business controls experience
• 2+ years related work experience in financial industry operations or systems
• Strong understanding of IAM frameworks, identity governance, and security best practices
• Familiarity with IAM technologies such as Okta, SailPoint, Microsoft Azure AD, CyberArk or similar platforms
• Familiarity with authentication protocols (SAML, OAuth, OpenID Connect, LDAP) and compliance frameworks
• Proven ability to manage IAM projects, optimize processes, and drive operational efficiencies
• CISSP, CISM, or other relevant information security professional certifications

Are you looking for more? Find it here. At Wells Fargo, we’re more than a financial services leader -we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it’s about finding all of the elements to help you thrive, in one place.

Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.

You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!, Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.