HPC Technician in Data Center Environment - Madrid

Operations & Monitoring

• Ensure real-time monitoring of equipment (servers, networks, power supplies, cooling)
• Respond to incidents and alerts, perform first-level diagnostics, and escalate anomalies
• Guarantee service continuity and compliance with customer SLAs
• Carry out on-call duties according to the schedule in place
• Maintenance & Physical Interventions
• Perform preventive and corrective maintenance on physical equipment
• Carry out rack & stack operations (installation, cabling, equipment replacement)
• Manage intervention tickets (ITSM): tracking, updating, resolving, RMA
• Experience with MPO fiber cabling

Capacity Management & Asset Management

• Maintain up-to-date physical asset inventories (CMDB)
• Manage logistics for equipment deliveries and shipments
• Contribute to tracking power density and capacity of racks

Security & Compliance

• Contribute to writing and updating operational documentation (runbooks, procedures)
• Participate in internal audits and BCP/DRP drills

• Associate degree or equivalent (BTS SIO, CCNA, or similar) in IT, networking, or electrical engineering
• Minimum 2 years of experience in a data center or server room environment
• Experience in a carrier-neutral or hyperscale data center is a plus

Technical Skills

• Strong command of physical infrastructures: servers, switches, racks, PDUs, UPSs
• Familiarity with monitoring tools (Grafana, ticketing systems)
• Basic knowledge of networking (VLAN, optical fiber, structured cabling)
• Proficiency in Linux command line is an advantage

Personal Skills

• Rigor, structured methodology, and sense of priority in a high-stakes environment
• Autonomy and ability to take initiative during incidents
• Excellent written and oral communication skills, passion for documentation
• Team player with ability to collaborate with multidisciplinary technical teams
• Availability for on-call duties and interventions outside regular hours
• Mobility, travel capability.

Languages

• English: Fluent (working language)

• A strategic role at the core of AI infrastructures shaping French digital sovereignty
• A cutting-edge technical environment: next-generation high-density data centers, GPU workloads
• A human-sized, demanding, and passionate team where every contribution matters
• Fast-track career growth perspectives in a rapidly growing company
• Competitive package: salary based on profile, health insurance, transportation reimbursement