ServiceNow HRSD Technical Architect

• Own the technical architecture for ServiceNow HRSD implementations and enhancements.
• Design solutions using HR Service Delivery, HR Case Management, Employee Center, HR Knowledge, and Lifecycle Events.
• Define application architecture, data models, integration patterns, and technical standards.
• Lead technical design sessions with HR, IT, security, and business stakeholders.
• Design integrations using REST/SOAP APIs, IntegrationHub, MID Server, and web services.
• Establish ServiceNow development standards, code-review processes, and governance.
• Design ACLs, roles, groups, domain separation, and HR security controls.
• Review and approve technical designs, custom applications, workflows, business rules, and scripts.
• Lead performance optimization and troubleshooting of complex HRSD solutions.
• Provide technical guidance to ServiceNow developers and administrators.
• Support upgrades, releases, testing, and production deployments.
• Develop architecture documentation, technical specifications, and solution diagrams.

• Strong ServiceNow architecture experience.
• Hands-on HRSD / HR Service Delivery implementation experience.
• HR Case Management and Employee Center.
• Lifecycle Events / Employee Journey experience.
• ServiceNow scripting: JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts.
• IntegrationHub and REST/SOAP integrations.
• ServiceNow security and ACL framework.
• Flow Designer and Workflow.
• ServiceNow upgrade and deployment experience.
• Strong stakeholder and solution-design skills.

Preferred

• ServiceNow Certified System Administrator (CSA).
• Certified Application Developer (CAD).
• ServiceNow HRSD Implementation Specialist.
• Experience with enterprise HR systems such as Workday, SAP SuccessFactors, or Oracle HCM.
• Experience with ServiceNow CSM, ITSM, or Employee Center.

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.