Forward Deployed Product Design Lead
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Role details
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Job description
- Turning ambiguous client challenges into clear, tangible, and buildable product experiences.
- Moving quickly from stakeholder conversations and workflows to working prototypes.
- Combining product strategy and experience design with hands-on technical experimentation.
- Using AI-assisted tools and coded prototyping to accelerate product discovery and delivery.
- Working directly with clients, engineers, product leaders, and users rather than operating as a downstream design function.
- Designing beyond individual screens to solve complete workflows, systems, and real-world operational challenges.
- Staying involved from early product shaping through implementation and production.
- Helping define new ways for designers, engineers, and AI tools to work together effectively.
By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together., Machine Learning * Payments * Security * Software * Financial Services Serves as the senior technical architect for PNC’s Varicent incentive compensation platform. Designs compensation architectures, calculation engines, data models, integrations, workflows, and reporting frameworks while establishing technical standards and governance. Leads platform roadmaps, performance optimization, troubleshooting, resiliency initiatives, upgrades, and transformation efforts. Partners with HR, payroll, finance, technology, and business stakeholders, provides architectural guidance, and mentors technical teams. Top Skills: ETLRelational DatabasesSQLVaricent Incentive Compensation ManagementWorkday Dynatrace
Customer Success Manager
3 Hours Ago Remote or Hybrid 76K-95K Annually Mid level 76K-95K Annually Mid level Artificial Intelligence * Big Data * Cloud * Information Technology * Software * Big Data Analytics * Automation Manages named customer accounts for Dynatrace Digital Experience Management solutions, driving product adoption, usage training, renewals, and account growth. Builds executive and stakeholder relationships, conducts account reviews, coordinates with sales, escalates critical issues, defends against competition, and identifies expansion opportunities. Serves as a trusted customer advocate while maintaining engagement records and supporting reference accounts. Travel is required as needed. Top Skills: AWSDigital Experience ManagementDynatrace ManagedDynatrace SaasGCPHTMLHTTPJavaScriptAzureObservability Dynatrace
Requirements
- Significant experience designing and delivering complex digital products, ideally within consulting, enterprise, B2B, or workflow-heavy environments.
- Strong foundations in product design, interaction design, information architecture, research, service design, accessibility, and design systems.
- A portfolio of shipped products demonstrating meaningful involvement from early product framing through production.
- Demonstrated ability to turn ambiguous business and user challenges into clear product models, workflows, priorities, and interfaces.
- Strong proficiency with Figma and modern prototyping approaches.
- Experience creating coded prototypes or production interfaces using HTML, CSS, JavaScript or TypeScript, and modern frameworks such as React.
- Fluency with AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or comparable environments.
- Ability to create sophisticated interactive prototypes using real or representative data to validate product concepts with users and stakeholders.
- Experience designing complete workflows, considering roles, handoffs, data, permissions, exceptions, edge cases, and failure states.
- Working knowledge of component libraries, responsive design, APIs, data models, version control, and modern software delivery practices.
- Ability to translate experience intent into clear flows, behaviors, content guidance, accessibility requirements, acceptance criteria, and implementation context.
- Experience structuring design and product decisions so they can be effectively consumed by both engineers and AI coding agents.
- Experience collaborating directly with engineering teams throughout implementation, design QA, release, and iteration.
- Strong facilitation, communication, consulting, and stakeholder-management skills.
- Ability to communicate product and experience decisions confidently with both executive and technical audiences.
- Comfortable working visibly and iteratively with clients rather than relying on a traditional design handoff.
Bonus points:
- Experience taking AI-enabled or data-intensive products from concept through production.
- Strong understanding of human-AI interaction, including oversight, confidence, escalation, transparency, and failure recovery.
- Ability to navigate an existing codebase and contribute production-quality frontend work when appropriate.
- Experience with agentic development workflows or designing context and specifications for AI coding agents.
- Experience using analytics, user feedback, and operational signals to continuously improve shipped products.
- Experience helping organizations adopt AI-enabled product, design, or delivery practices.
- Experience working across both greenfield and brownfield products, including internal and customer-facing experiences.
- Experience supporting client pursuits through rapid concepts and prototypes that make opportunities tangible early in the sales or discovery process.
Benefits & conditions
3 Hours Ago Remote or Hybrid 91K-114K Annually Senior level 91K-114K Annually Senior level Artificial Intelligence * Big Data * Cloud * Information Technology * Software * Big Data Analytics * Automation Manage customer success for assigned enterprise accounts using Dynatrace solutions. Responsibilities include driving product adoption, delivering technical enablement and usage training, managing subscription renewal strategies, conducting account reviews, escalating critical issues, coordinating with sales, identifying growth opportunities, building customer references, and serving as a trusted customer advocate. Travel is required as needed. Top Skills: Dynatrace ManagedDynatrace SaasHTMLHTTPJavaScriptObservability
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About the company
Posted Yesterday Be an Early Applicant Remote Hiring Remotely in United States of America Entry level Remote Hiring Remotely in United States of America Entry level Lead end-to-end product design for complex digital products in a client-facing consulting environment. Translate ambiguous challenges into product models, workflows, interfaces, coded prototypes, and production-ready implementation context. Collaborate directly with executives, users, product teams, and engineers while using AI-assisted development tools, Figma, and modern frontend technologies. Stay engaged through implementation, design QA, release, and iteration. The summary above was generated by AI Forward Deployed Product Design LeadAbout Us
Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian.
We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.
As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Opportunity!
We are looking for a Forward Deployed Product Design Lead to turn complex product opportunities into coherent, buildable, and production-ready experiences.
You’ll work directly with client leaders, users, product teams, and engineers-often in environments where both the problem and path forward are still taking shape. You’ll clarify what matters, shape the end-to-end experience, and use AI-assisted development tools to move rapidly from ideas and workflows to sophisticated coded prototypes.
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