IT Measurement Technician

• Utilize Matterport software and equipment to photograph and scan both guest-facing and behind the scenes areas throughout the Tennessee Aquarium’s facilities.
• Submit Matterport scans for processing and floor plan creation.
• Use the Ekahau program to create Wi-Fi heatmaps of Tennessee Aquarium-supported facilities utilizing Matterport scan data.
• Maintain confidentiality of sensitive information encountered while performing assigned duties.
• Communicate project updates, progress, and challenges to the IT Project Manager as needed.
• Complete all required organizational and departmental training programs and attend company-wide meetings.
• Participate in cross-functional teams and collaborate with other departments as required.
• Perform other duties as assigned.

• Proficiency using a laptop in a Windows environment.
• Knowledge of, or ability to quickly learn, Matterport software and related scanning equipment.
• Basic software and hardware troubleshooting abilities.
• Ability to work independently with minimal supervision while also contributing effectively as a member of a team.
• Strong organizational and time management skills, with the ability to manage multiple tasks and meet project deadlines.
• Excellent customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Ability to maintain professionalism, discretion, and confidentiality when handling sensitive information.

Educational/Experience Requirements

• High school diploma or equivalent required.
• Associate degree in a related field a plus.
• Experience with Matterport and Ekahau software a plus.

Working Conditions

• Work performed primarily in a climate-controlled environment.
• Requires travel between Aquarium facilities and IT customer facilities within the metropolitan area and may involve limited driving.
• Due to the nature of the project, a significant portion of work must be performed outside of normal guest visitation hours, generally before 10:00 AM or after 6:00 PM, depending on the facility schedule and events.

Physical Demands Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

• Requires ability to stand and walk for extended periods of time (2+ hours).
• Requires ability to push, handle, move, and lift objects weighing up to approximately 50 pounds.
• Ability to stoop, bend, photograph, adjust, and/or install equipment as needed.

Seasonal/temporary, hourly ($20/hour, October - January); Flexible schedule, approx.. 3-month assignment. Significant portion of work performed outside of normal guest visitation hours, generally before 10:00 AM or after 6:00 PM, depending on the facility schedule and events.