Microsoft Dynamics 365 Developer

We are looking for a Microsoft Dynamics 365 Developer to support the development, configuration, maintenance, and enhancement of Microsoft Dynamics 365 CRM business solutions., * Design, develop, configure, and maintain Microsoft Dynamics 365 CRM solutions using industry best practices

• Implement Dynamics 365 entities, workflows, business process flows, forms, views, dashboards, reports, and web resources
• Configure and customize Dynamics 365 CRM while maximizing the use of out-of-the-box functionality and minimizing custom code where appropriate
• Develop custom solutions utilizing C#, .NET, JavaScript, HTML, SQL Server, plug-ins, and the xRM framework
• Design, build, and support integrations using Dynamics CRM APIs, REST/ODATA services, SOAP endpoints, and related technologies
• Configure security models including business units, teams, security roles, and web roles
• Develop and maintain SSRS reports and dashboards to support business operations and decision-making
• Troubleshoot and resolve Dynamics CRM application, integration, and performance issues
• Collaborate with business stakeholders to gather requirements, identify process improvements, and recommend technology solutions
• Analyze existing business processes and system functionality to improve operational efficiency and user experience
• Create functional and technical documentation, knowledge transfer materials, FAQs, and support documentation
• Review existing data structures and design new data models to support evolving business requirements
• Evaluate and map legacy data for CRM migration initiatives
• Create test cases, execute testing activities, document results, and support user acceptance testing
• Partner with technical teams and project stakeholders to support application enhancements, upgrades, and new implementations
• Assist in the development of business cases, project documentation, and change management activities

• 5+ years of experience developing Microsoft Dynamics CRM solutions
• 2+ years of experience configuring and developing custom solutions in Microsoft Dynamics 365 CRM
• Strong experience with Dynamics CRM 2016 and/or Dynamics 365 CRM platforms
• Experience developing customizations using C#, .NET, JavaScript, HTML, and SQL Server
• Experience with Dynamics CRM APIs, REST/ODATA services, and SOAP endpoints
• Experience creating and registering custom plug-ins and add-ins within Dynamics CRM
• Strong understanding of Dynamics 365 CRM entities, workflows, business process flows, forms, views, dashboards, and security architecture
• Experience designing, configuring, and implementing Dynamics 365 CRM and xRM solutions
• Knowledge of Microsoft 365 platform integrations, including SharePoint
• Experience with XrmToolBox, Ribbon Workbench, form scripting, and other Dynamics CRM development tools
• Experience troubleshooting application issues and optimizing system performance
• Strong requirements gathering, business analysis, and documentation skills
• Experience designing relational data models and supporting data migration initiatives
• Ability to communicate effectively with both technical and non-technical stakeholders

Preferred:

• Bachelor’s Degree in Computer Science or similar concentration
• Experience with Dynamics 365 Field Service / Field Operations modules
• Experience developing custom workflows and advanced automation solutions
• Experience with enterprise CRM implementation or migration projects
• Experience creating complex SSRS reports and dashboards
• Knowledge of software development lifecycle (SDLC) methodologies
• Experience supporting healthcare, clinical, quality, utilization management, or highly regulated business environments
• Experience leading workshops, training users, and facilitating solution design sessions
• Microsoft Dynamics 365 certifications

Physical Demands:

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
• Must be able to communicate with customers/team members over the phone and in person
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.