Computer Field Technician
Vortek Systems
Decatur, GA, United States
24 days ago
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Role details
Contract type
Contract
Employment type
Part-time (≤ 32 hours)
Compensation
$72,800.0 - $93,600.0
Working hours
Regular working hours
Job source
Tech stack
Issue Tracking Systems
Software Troubleshooting
Job description
- Repair warrantied hardware issues on PCs and laptops
- Replace faulty components (RAM, HDD, SSD, motherboards, etc.)
- Perform troubleshooting along with tech support when needed
- Provide professional, on-site customer service
- Close next business day service calls daily within territory, return any unused parts to Fed-Ex
Requirements
We are looking for a skilled IT technician looking for flexible, part-time to full-time Service Calls We’re seeking a reliable Onsite Break/Fix Technician to handle approximately 9-11 service calls per week for PC and laptop repairs at client locations., * Experience with break/fix part replacement for desktops and laptops
- Strong troubleshooting and diagnostic skills
- Your own tools and reliable transportation
- Ability to manage time independently and meet SLAs
- Excellent communication and customer service skills
Preferred:
- Prior field service experience
- Familiarity with closing calls on-site utilizing cell phone-based ticketing systems
- Certifications (A+, Network+, etc.) a plus but not required
If you’re looking for consistent part-time work with flexibility and independence, we’d love to hear from you. More volume offered with desire from technician and good performance.
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