Bike Parking System Field & Installation Technician

• Arrive reliably at scheduled installation locations and work as part of a coordinated installation team.
• Unload, stage, assemble, and align electronic bike lockers and secure bike parking components.
• Follow site-specific layouts and installation plans carefully.
• Activate and test locker electronics and other system components with support from BikeLink staff.
• Complete quality-control checks, photographs, and closeout documentation for each site.

Ongoing Maintenance & Operations Responsibilities

• Coordinate regularly with BikeLink’s Service Manager and technical support team.
• Monitor assigned problem reports and schedule efficient site visits during agreed service windows.
• Perform preventive maintenance, inspections, troubleshooting, hardware replacement, software or firmware updates, and minor repairs.
• Support operational tasks such as signage updates, basic cleaning, system checks, parts management, and coordination on access or abandoned-property issues.
• Respond to infrequent urgent service needs, generally within 24 hours when requested and available.
• Document work performed, parts used, site conditions, and unresolved issues promptly in BikeLink’s online service system.
• Conduct rigorous quality-control checks and provide practical feedback to improve the system.

• Based in Seattle or nearby, with reliable transportation to project sites around the Seattle/Tacoma metropolitan area.
• Availability immediately for 3 weeks of full time work.
• Excellent written and verbal communication skills and the ability to coordinate closely with remote support staff.
• Strong attention to detail, reliability, organization, patience, and sound judgment in the field.
• Ability to follow safety procedures, site plans, installation instructions, and quality-control checklists.
• Ability to lift and move bulky components weighing approximately 50 pounds and to work outdoors in varying weather conditions.
• Comfort using basic hand and power tools, including a cordless drill, electric ratchet, level, hammer, and related equipment.
• A smartphone capable of taking clear photos and accessing web-based service and reporting tools.
• A reliable location to receive replacement parts and occasional equipment shipments.
• Some flexibility in scheduling for infrequent urgent service calls.

Preferred Experience

• Mechanical assembly, facilities maintenance, construction, equipment installation, or independent field-service work.
• Basic low-voltage electrical troubleshooting, including experience using a multimeter.
• Comfort troubleshooting computers, mobile devices, vehicles, or electronic access-control systems.
• Experience representing a company while working with customers, public-agency staff, contractors, or members of the public.
• An interest in bikes, public transit, and practical transportation solutions.

This is an hourly, variable-schedule position. The anticipated base compensation range is $25-$35 per hour, depending on experience. Different higher rates may apply to installation work when required by project-specific prevailing-wage rules. Travel between local work sites and other reimbursable expenses will be handled in accordance with company policy.

eLock Technologies is a Berkeley, California-based company that designs, deploys, and operates secure bike parking systems. BikeLink pioneered electronic on-demand bicycle parking to help bridge the last mile between transit and people’s destinations. Today, BikeLink facilities serve riders at more than 700 locations across North America.